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  1. ioannis_bbe's Avatar
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    Thread AuthorThread Author   #1  

    Default Possible outage in Europe

    It seems that we have an outage here in Europe (Greece) for last two hours.

    I have more than 300 users in bes and they cant send or receive email and even bbm it seems that it is not working.

    Do you experience any similar problems ?
  2. DEVmobile's Avatar
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    I'm in the Netherlands on Vodafone and nothing works. No mail, whatsapp, browsing. Started this morning as far as I can tell.
  3. Dapper37's Avatar
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    #3  

    Default

    I don't think whats app will be a BIS/BES issue
    Judge most Tech Articles by the comments it received, not by what the author is saying! Gets to the truth every time!
  4. ibiza.ben's Avatar
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    Default

    I work for a UK Mobile Network and can confirm there is a BB outage.
    RIM are investigating.

    Apprently, they did a planned upgrade last night... And service has not gone live properly since.
  5. kojita's Avatar
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    Default

    I am on Proximus in Belgium, everything works under 3G or Wifi...
    8900-9700-9780-9900
  6. DEVmobile's Avatar
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    Default

    Quote Originally Posted by Dapper37 View Post
    I don't think whats app will be a BIS/BES issue
    As far as I know, the latest releases of whatsapp use the PUSH servers from RIM, so if there is no BIS connection WhatsApp also won't work. Besides that, there does not appear to be any network connectivity (calling and sms work fine though).

    If it is just a Vodafone disruption I'll mention it here.
  7. manzoni's Avatar
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    #7  

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    The same in Italy (provider Vodafone Business)! No mail, No BBM
  8. ioannis_bbe's Avatar
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    An update from RIM Support (we have besc) its a partial service outage.

    The problem seems to be bigger in Vodafone.
    Last edited by ioannis_bbe; 09-21-2012 at 03:55 AM.
  9. Jaxscfc70's Avatar
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    Default Vodafone Service United Kingdom

    Quote Originally Posted by Dapper37 View Post
    I don't think whats app will be a BIS/BES issue
    Yup also happening in United Kingdom, not affecting all users, but email service through Orange and O2 fine, definate Vodafone service issue and not RIM
  10. Made in flanders's Avatar
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    #10  

    Default

    Quote Originally Posted by kojita View Post
    I am on Proximus in Belgium, everything works under 3G or Wifi...
    The same here.
  11. jordandub's Avatar
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    #11  

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    Manchester, UK on Vodafone - no service

    Messages not being sent or getting through
    (9000 > 9800 > 9360 > 9900 > Z10 + PlayBook)
  12. ioannis_bbe's Avatar
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    Just a small tip. Turn on Wi-Fi and connect. Over wifi its working just fine because a its a different routing.
  13. Rootbrian's Avatar
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    #13  

    Default

    Turn on wifi, for those who have it. You'll be able to get BIS working. The poster above me suggested it. Different route, so you don't get cut off from bbm and e-mails.
  14. iosephus's Avatar
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    #14  

    Default

    Same here in Spain (Vodafone), email arrives in my Playbook but not in my Bold. When sending email from my Bold, it seems to go through but is not received on the destination account. Tried over Wifi with identical result.
  15. babaroga's Avatar
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    #15  

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    In Croatia everything works normal, no outage at all ( so far).
  16. ibero's Avatar
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    #16  

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    Im on the vodafone network in London and my blackberry service has been down all morning. A year ago just before the release of the iphone4s blackberry servers went down, now on the day of the release of the iphone5 blackberry server is donw again.... Should we be reading anything into that?
  17. uaisol's Avatar
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    the bank account one?
    #17  

    Default

    Quote Originally Posted by manzoni View Post
    The same in Italy (provider Vodafone Business)! No mail, No BBM
    It doesn't work with Vodafone Italy even with BIS consumer service

    Maledizione! bloccati da un giorno
  18. deejayburnout's Avatar
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    #18  

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    i am glad i read this thread.

    i installed a new os last night and this morning there is no email. Thought it was the os.

    Just saved me a age not having to install the app again.

    Vodafone, sort it
    Bold 9900 Running 7.1.0.923 Base with BL RC15 hybrid on top - Playbook 64GB Running 2.1.0.1314
    Give me a drink, some Bacardi, gimme the decks and i'll Rock the Party.
  19. deejayburnout's Avatar
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    #19  

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    Quote Originally Posted by ibero View Post
    Im on the vodafone network in London and my blackberry service has been down all morning. A year ago just before the release of the iphone4s blackberry servers went down, now on the day of the release of the iphone5 blackberry server is donw again.... Should we be reading anything into that?
    Yup.

    Apple and Iphone are the fall of all Humanity.
    Bold 9900 Running 7.1.0.923 Base with BL RC15 hybrid on top - Playbook 64GB Running 2.1.0.1314
    Give me a drink, some Bacardi, gimme the decks and i'll Rock the Party.
  20. cgk
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    #20  

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    Reports of technical problems by BlackBerry users on Friday echo the server issues that hit the devices in October 2011.

    BlackBerry has confirmed that users in Europe, the Middle East and Africa are being affected.

    The server problems in the previous crash, which caused millions of users to lose service for several days, began in BlackBerry's EMEA region before spreading worldwide.

    BlackBerry maker Research in Motion (RIM) said on Friday they are investigating the issue.

    “We are currently experiencing a BlackBerry service issue impacting some users in Europe, Middle East & Africa. All relevant support teams are working to resolve the issue. We apologize to any customers who may be affected,” said a RIM statement.
    BlackBerry technical problems - ITV News
  21. Superfly_FR's Avatar

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    #21  

    Default

    Looks limited to vodafone network. Turning on wifi will work for BIS if the wifi provider is not vodafone (presumingly). I'd suggest not to use the "vodafone wifi" app but instead hit the wifi settings and search for a friendly open hotspot ... or secured, if you have credentials/password.
    "I speak English like a Spanish Cow"
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    I'm no sheep; never been white and will never be called black again.
  22. wuulfy's Avatar
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    #22  

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    Quote Originally Posted by ibero View Post
    Im on the vodafone network in London and my blackberry service has been down all morning. A year ago just before the release of the iphone4s blackberry servers went down, now on the day of the release of the iphone5 blackberry server is donw again.... Should we be reading anything into that?
    are you suggesting that maybe a certain network are in cohoots with a crtain manufactuer to drive sales of a certain product???
    oil.....is it really worth it?
  23. kofoe's Avatar
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    #23  

    Default Greece Vodafone

    no services 3 hours now!!!!
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  24. pjgpjg's Avatar
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    #24  

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    I'm in Germany on Vodafone and nothing works. No mail, no BBM. Started this morning 07.30.
  25. wuulfy's Avatar
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    interesting that the areas affected are those where BB is still popular.

    Im not a fan of conspiracy theories but you have to wonder....
    oil.....is it really worth it?
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