My BB was in my pocket i took it out to find the screen had loads of lines on in different colors it takes up all of the left side of my phone screen. I rebooted the phone several times but the screen is still damaged. what can i do to solve this problem please could you help?
^ ya, it seems like you physically damaged the device's screen.
If you have insurance it shouldn't be a problem to get a replacement.
But, if it was just in your pocket and you didn't hit the phone or anything I find it odd that the screen/LCD would just break. if the phone is fairly new it could be a flaw that's not your fault. (though if it's an older device it could have just been worn out and something small just triggered the damage).
Some of the carriers may put a new screen in but if they want you will have to send to Rim.
Thanks again do you know were i can get the screen fixed and is it exspence and how long for?
You will need to contact your carrier or shops that do repair service.
I Googled and found this site. That gives a general idea of what it costs. I am not affiliated with this company, nor have I ever done business with them. I just included the link to give you some idea. You will need to check online and with local shops.