[mkers21]

My BB 9700 (AT&T) all the sudden shut off. Now everytime I turn it on the BB screen shows up with the bar across the bottom as it starts to load/start-up and it gets to the same spot everytime (about 40% complete) and it shuts off and does the same thing over and over everytime!! I bought this phone off a friend about 2 weeks ago and he had just purchased it new 2 weeks before that. Even though I didnt buy it new myself, since its still less than 1 year old will RIM send me a new one because its a manufacturer issue?

Thanks

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[mkers21]

is there a way to like master reset the phone without turning it on?

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[Motorcycle Mama]

Typically, the BlackBerry warranty applies to the original purchaser and is not transferable.

Here are some threads that might help.

http://forums.crackberry.com/f3/how-...ckberry-32322/
http://forums.crackberry.com/f3/unbr...kberry-320759/

You also can try wiping it with JL_Cmdr and reloading the device OS.
http://forums.crackberry.com/f3/how-...l_cmder-53502/
http://forums.crackberry.com/f3/prop...ocedure-53359/

[FF22]

If the friend is willing, the warranty probably still applies to that person. Let them follow up on the defective unit.

[dervari]

I did a loader.exe (or was it Javaloader?) reload of the OS when mine had that issue. Fixed it fine

[albee 1]

You might try pulling out the media card and see if it starts. Corrupt media cards have been known to cause similar issues.

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