i have a blackberry storm that is nuked. i have followed the instructions on how to bring it back to life but once i get to the updating your device screen on the part that says wait for device to initalize it gives me an error message saying that it is unable to connect with the device and to reconnect and enter password. any suggestions would be great
Could you give us a little more on what you have already done and which method?
There are a few methods for wiping the device - JL_Cdmer, BBSak etc - so it would be most helpful to know which of these you did so we dont attempt to walk you through everything you have already done.
i did the one where you download the lastest os file then you goto program files, common files, resreach in motion, app loader. wait for the box to say unknow device hit next ect
Ok, I would personally download either BBSak or JL_Cdmer and use this to completely wipe the OS from the device. Personally I like BBSak more. This is a rather basic how to on this which would allow you to do what you are looking to do. http://crackberry.com/installing-lea...ssage-received
still no luck the link you gave said that the bbsak was no longer in date and would not let me do anything with it. i also tried the jl_com program did the wipe but not sure that it did anything. the phone is hooked to the computer nothing but an hour glass
Run Applications Loader again, it should connect to your Storm and install the software. Wiping is not required, but it does not do any harm as long as you have a current backup of your data and third party applications.
This might be a dead or drained battery causing havok.
Try this before you continue troubleshooting:
Remove battery
Plug BB into wall outlet (LED should light up red/yellow)
Replace battery
Let it sit for an hour.
This should fully recharge the BB enough for you to continue your "denuking"
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