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That is exactly why I have an entire paragraph in RED LETTERING at the very beginning of my Upgrade Procedure Tutorial... but it seems many people mindlessly pass over these warnings and end up with an easily fixable '507' error. They then proceed to flip out and create and entirely new thread with some sort of urgent title screaming out for help...
*sigh*
I guess we just have to deal with it, because there will always be those people who do not listen and think they know better... until they mess up. And then they just expect help to fall right in their lap. But that is the name of the game around here... so whatevs09-16-08 09:53 AM - Welcome to CrackBerry Jason.
DOS 4.0, that was a while ago.
I am in total agreement, no user, no matter what their experience level, is advised to jump into the beta test pool without a PFD.
The situation changes once carriers have tested and released the new OS version. The improvements are substantial and worth while.
09-16-08 10:10 AM - I can see I'm not the only one who feels this way!
I wasn't even specifically referring to BETA operating systems persay... It was more along the lines of - "if you don't have the experience to do the upgrade work, find someone who does - or keep your hands off!"
Bigmarv - I see you're from MD... I work in Frederick!
Reed - thanks for the welcome, and yes... DOS 4 WAS a while ago! (I feel so old when I have to decipher txtspeak in some of these posts! Don't the schools teach them how to spell anymore??)
Killthischorus - thanks for restoring my hope that there are still a few out there who "get it".
Jason09-16-08 11:12 AM - rayofhope: I could not agree more. The thing that bothers me
most is there are new users that give equally new users the
advice to "go for it" without explaining what could possibly
go wrong. And they are NEVER the ones involved in assisting
the person they gave that advice to if it does.
A lot of us usually post some kind of warning and directions
to threads that will help. I just seems that a lot of folk skip
those warnings completely and then, sometimes within hours,
are posting a new thread that starts with HEEELLLLLLLPPPPP!!!!
Jeff - Nicely done on HOSEd
09-16-08 01:25 PM - If the consequences were greater, fewer people might actually get themselves into trouble.
Fill in the blank:
"Ya know, it's only a little _____________ ... How hard can it be?"
(A) blackberry upgrade
(B) car engine rebuild
(C) boston marathon
(D) open heart surgery
(E) bomb disarming
The fact is there are people who train for, and can do each of these things. And I know which ones I can and cannot do.
I've heard all the arguments... "well, without people doing this to themselves, we'd be out of a job." Although there might be a tiny element of truth in there somewhere, I'm also a tech who believes in educating my customers. Helping them NOT to get themselves in so deep that it takes us days to get them out. And strangely enough, I have never lacked for customers.
All I'm saying is - if you've "got it", then do it. But if you don't, then just be big enough to admit it and ask someone with experience to help you... preferably BEFORE you've bricked the device, a potentially much bigger mess to clean up.
Jason09-16-08 02:06 PM - it's the old "give a fish, help them fish" argument.I've heard all the arguments... "well, without people doing this to themselves, we'd be out of a job." Although there might be a tiny element of truth in there somewhere, I'm also a tech who believes in educating my customers. Helping them NOT to get themselves in so deep that it takes us days to get them out. And strangely enough, I have never lacked for customers.
but at the same time, there are enough device issues to keep this forum moving along nicely without people causing their own problems on top of it.
but the issue, i think, is that most here tend to believe they're entitled to their hand being held. most times when you tell someone to do a search, they come back with, "why dont you do it for me?".
the worst is when someone starts off with, "i searched but didnt find anything". i'll even replicate the search and usually the answer to their issue is the first or second result.
but as long as people keep tolerating it, it will keep happening. but if you jump in their sh*t consistently, soon the forum gets a rep for being a resource and not a kindergarten... slowly weeding out the babies and enables newbs to actually search before posting. because either way, newbs posting thread titles like, "omgomgomg heeelllllllpppp meeee!!!" is not only annoying and looks horrible to those outside looking in, it stymies the search engine... someone could provide an invaluable answer to a problem and it only gets harder to archive and be refound if needed due to a crap title.
but worse than all of this is the rampant spread of misinformation. this is by far NOT the only tech related forum i'm a member of, but there are by far a higher ratio of members spreading misinformation than any other i frequent. as an example, someone tried telling someone me that doing a "double soft reset" is the same as doing a battery pull, and is proven to work because it will show the VSS upon reboot unlike a normal soft reset that doesnt show the VSS. very, very wrong. and no matter how much i explained that he was wrong, he failed to believe it, since i assume a more respected member on this forum is spreading this misinformation and had him convinced.
and for the record, the VSS process still occurs, even for a soft reset. only a battery pull will clear all caches, not a soft reset... no matter how many times you do it.09-16-08 02:19 PM
