This is what she said: I hit reply and my cursor just keep flashing really fast and won't let me hit send I will get part of my message typed and then it starts having a fit and I have to restart windows mail or sometimes I have to reboot.
It got me a little stumped, but to start you might want to recommend that she hits Window Update and installs any updates there. Also does she have SP1? If she doesnt know have her type "winver" into the search bar in the start menu and ask her what is says for version.