my blackberry messenger doesn´t work

**pithpossum** · 06-16-2012, 02:01 PM

Heey guys,

I have a problem. I bought a BB in Bolivia and now I got back to Belgium. so I got a new number and I subscriped for internet and blackberry here. And the weird thing is that i can use internet and whatsapp and that stuff on WiFi but I cant use my BBM.
Can someone help me with this?

Thanx
Pithpossum

**RoseBud68** · 06-16-2012, 02:33 PM

Does your carrier have Blackberry internet service?

**ichat** · 06-16-2012, 03:13 PM

Are you sure you subscribed to BIS? (blackberry internet service) or GPRS? (general packet radio system)

Tell me your carrier and ill see that info I can fetch for you.

Sent from my BlackBerry 9860 on 7.1.0.342 with Tapatalk and my fingers

**pithpossum** · 06-16-2012, 03:48 PM

Yeees I think so. I went to the shop today and they told me I have a blackberry service. I´m with base. a company from belgium.

**blackberry-unlocking710** · 06-17-2012, 06:33 AM

Reinstall the services books on your Blackberry device.
make sure that you delete (release) the PIN # of your Blackberry from the BIS of your previews carrier and set the PIN # on your BIS account that you now use (register using the "host routing table" device option).

**pithpossum** · 06-17-2012, 09:31 AM

How do I have to delete my pin from my previous carrier? could i do that with my new carrier? because previously i was with a company called viva from bolivia and i have no idea how i could delete my pin..