Missing BES Mail Icon

**djr59** · 06-09-2009, 12:20 PM

I used to have BIS service for 3 email accounts with 3 icons and 1 joint one. Then my company got BES and I activated BES.
Now I only have 2 icons for my BIS accounts and 1 joint icon for all my accounts and the joint one includes the BES account.
I do not have a separate icon for the BES account.
How can I get the icon for the BES account to show up on the unit?
Thanks.

Blackberry 8310
Latest version of Software.
AT&T

**ghostshell** · 06-09-2009, 02:33 PM

Try going to Messages, Menu, Options, scroll down and select boxes seperate.

**V1V1D** · 06-09-2009, 08:03 PM

Bes is set up for 1 box only, I wondered same thing until I sppoke to our IT guys.

Posted from my CrackBerry at wapforums.crackberry.com

**djr59** · 06-09-2009, 09:47 PM

That didn't work
I know it can go to a seperate icon, i have seen it.

**TX_Berry_Addict** · 06-09-2009, 09:56 PM

It can be done. Have your BES Admin check out KB 15003 on blackberry.com.
Hopefully yours will be more accommodating than mine has been...

**act4333** · 06-15-2009, 06:13 PM

Can you please tell me what the **** is this message.
When I had the pearl 8130, I could get on my hotmail page. Now when I try to get on it with my curve 8330 this is the message I get:

The Microsoft service that you are attempting to access is not supported by the mobile browser you are using. The minimum browser requirement for this service is full WAP 2.0 support.

Sent from my BlackBerry® wireless device

HELPPPPP !!!!!!!!