On my curve 8330 on the home screen the small envelope at the top will not disappear it says I have 1 message yet I can not find any in my 3 email accounts. Any way I can make it go away?
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On my curve 8330 on the home screen the small envelope at the top will not disappear it says I have 1 message yet I can not find any in my 3 email accounts. Any way I can make it go away?
Check your saved messages too.
I get that now and then, usually after I've deleted an e-mail, and the only way I've found to get rid of it is reboot.
Posted from my CrackBerry at wapforums.crackberry.com
This happened to me right when I first got my phone. As Spinny suggested, try rebooting by taking the battery out then putting it back in.
That cleared it up for me.
Thanks I pulled out the battery and voila message icon gone after reboot. Thanks ever so much to all who replied.
No prob. There's a keyboard shortcut to rebooting that doesn't require a battery pull, but it's not as thorough and in this case might not clear up the icon:
Press (at the same time): alt, right shift, and delete.
If you do it a second time just as the screen goes white again, it does a "deeper" reboot that takes over a minute to complete. I've found doing it twice clears up the icon problem, and I don't have to fiddle with the case and battery.
Also could it have been a msg in the home messages folder? Which is separate from your email folders. I got a message from BB and had a hard time finding it cause it was in that folder.
Posted from my CrackBerry at wapforums.crackberry.com
How do I find the "home messages" folder? I still have one envelope inspite of checking all other folders and a battery pull! Thanks
Thanks for this. I had this problem and couldn't find the offending message until I looked in my saved messages as suggested above. Thanks! :)