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  1. Gail Thompson's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default Lost BBM

    I have the Blackberry Bold 9790 and have just downloaded the latest version for my bbm app......however, once I rebooted the telephone it has uninstalled the bbm and I cannot reinstall. Neither can I use my Blackberry connect. Any advice on how to reinstall, tried from Blackerry apps and from the internet, both to no avail.

    Many thanks

    Gail
  2. ichat's Avatar
    CrackBerry Genius

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    #2  

    Default Lost BBM

    Could you please make a blackberry beta zone account and try to download via there?

    That should help you

    Otherwise, use bbsak to backup applications and then wipe applications and then reload them.

    Or, you can choose to not reload the bbm app and try a second time downloading

    All the best, this is a big issue, I see lots of people have this issue

    Also, maybe this might work:

    In the meanwhile, try holding the blackberry menu key for around 2 seconds and open bbm via that.



    Sent from my Nintendo NES
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  3. Gail Thompson's Avatar
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    Default

    Thank you, I'll give that a try
  4. Gail Thompson's Avatar
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    Hi, how do I make a Blackberry beta account....I tried the other two options and I still can't do it.
  5. ichat's Avatar
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    Default Lost BBM

    To make a beta account, go to beta.blackberry.com

    (I think that's right)

    If not, just search google


    Sorry if the other two didn't work.

    Sent from my Nintendo NES
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  6. birddognd's Avatar
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    #6  

    Default

    I have a 9930, when I did the upgrade for bbm app world told me it was installed but I could not find it. I deleted app world & then reinstalled app world. Then I could reinstall bbm. Big pain in the whazoo but it worked.
  7. Gail Thompson's Avatar
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    I've tried everything....it just keeps saying"There was a problem installing Blackberry messenger. Please try again."

    It's driving me nuts


    G
  8. ichat's Avatar
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    Default Lost BBM

    Aww man!!! Umm, wipe all applications via security wipe (backup all device info)

    When done, go to rroyy.com and download the bbm from there


    Sent from my Nintendo NES
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