[jmiker]

So I purchased a theme in the AppStore early yesterday and received the wrong one. I called in to support and was told I had to fill out an online form. I did that, got an email middle of the day yesterday asking which one I should have received and replied to it. But, I still have not received the correct theme (Bold Today Plus from JC Designs). This was my first theme purchase and really wanted to get this now as I am traveling this week and have numerous appointments scheduled. Nonetheless, is there anything I can do or contact to get the correct item?

Thanks for any help/advice.

[Speedv1]

Perhaps there's some processing requirement that takes a bit of time. Be somewhat patient as they are helping you out (I'm surprised they will)

[jmiker]

Just an update, I emailed John at JC Designs and he got me taken care very quickly. Excellent customer service from him!

Now that I have the theme, I must say, I really like it. It was exactly what I was looking for on my Bold.

Excellent work John!

[scook94]

Thanks for drawing my attention to this theme, purchased it myself...

[BadBob]

Thanks for drawing my attention to this theme, purchased it myself...

And that is the result of good customer service!