I am having a problem with *new message icons* on my Tour. When i get an email, only my general message folder shows that I have a new email, while my actual account email doesn't.
This becomes a pain because I hide my general message folder and when I have a new icon, i have to unhide, read, and then hide again...
is there a fix to this?
I've already tried toying with the setting in message notifications/alerts
This issue should or may be solved by pulling the battery. Sometimes it's just a glitch in the OS software which we have discovered has a few bugs in it.
I had the issue when I installed Verizons Visual Voicemail. The icon for a voicemail would not go away. I actually had to backup my phone, wipe, and reinstall the software for it to get it to go away. Some others have had the same or similar issues. Its just a glitch that we can't fix until RIM decides to put out an updated OS software package.
the weird thing is it only started doing this yesterday. I have had the tour for about a week now and it was doing fine until i had a large influx of emails last night
Maybe you should head over to your carrier and see if you can get a new one. Sounds like a OS bug. If a reboot cant fix an issue like that, then possibly its a glitch in the phone you were given.
