I need a little help

**SparoBerry** · 07-14-2009, 01:47 PM

Last night I received an email to update my quickluanch app. I quickly downloadied it and loaded on to my BB and of course it rebooted. When it my BB turn on I got a messages

Uncaught exception:
DSSMA: invalid state
(5): 10

Now I got scared a first but when I took a closer look at my BB and noticed that everything else work (like My bbm, emails and etc). However I did notice that me message folder had one message for each day for the last two weeks.

Then today I had a missed call and after I look at the missed call I notice this message

Uncaught exception
Java.lang.arraylindex
OutOfBoundsException

If someone knows what my problem please let me know how to fix it. I am getting by for now but I don’t know if my BB will brick or not.

**BlackBerryBob** · 07-14-2009, 01:49 PM

If everything was working fine before the update, the update could be the culprit. Uninstall the app and see if you still have the issue. If so, contact the app developer.

**Reed McLay** · 07-14-2009, 01:49 PM

The newly upgraded software is suspect.

Options / Advanced Options / Applications. Select and delete the application.

Verify everything is working correctly, then try to install the app again.

**DJWHITBY** · 07-14-2009, 01:54 PM

Help, I am tring to send ring tones to my blackberry email.....When I find a tone I like and send it via this site I check my blackberry email and do not see it? any advice am I doing something wrong

**ineedhelp118** · 07-14-2009, 02:03 PM

Its a software error mostly likely brought on by the upgrade. Everyone beat me to it. If it continues after you delete the app then you would need to reload your software.

**SparoBerry** · 07-14-2009, 03:14 PM

i just delete the app and rebooted my BB and got the same message so it is not the app which now leads me to believe that it is my BB maybe the OS. I can either wipe it and reload everything or just go to Verizon and buy the Tour. I have some thinking to do.