- CrackBerry User
- 13 Posts
how to turn off wireless sync?
I've looked everywhere on this forum and online and even through my phone. I am trying to sync my 9700 with outlook but everytime i do it says i have to turn off wireless sync. How do i turn it off?! do i turn it off through the device or my desktop. I am connected through a usb cord to my laptop.
- 11-28-09, 04:20 PM #2
Your BB Desktop Manager may have been accidently set to BB Enterprise or Redirector. If you are using Windows, go to Add/Remove Programs, click on BB Desktop Manager and when the option comes up, click on Modify. Follow the prompts and make sure the BB Internet Service is checked. Or just delete BB DTM and reinstall. Make sure the integration option is set to BB Internet Service.
- CrackBerry Abuser
12-21-09, 07:15 AM #7
- 412 Posts
Never say the only way is...
- 12-21-09, 08:29 AM #9
- CrackBerry Newbie
11-17-10, 12:52 PM #11
- 5 Posts
Does anyone have any other ideas as to how to turn off wireless sync on the torch? There is no option to turn off wireless sync anywhere that i can find...
I have already tried:
1) following the instructions provided in the help section of my BB desktop software & the torch user manual (contacts >options >etc...)
2) disabling email reconciliation to all of the email accounts currently accessed by my device
3) disabling bluetooth
4) disabling wifi
5) disabling all of the above
6) uninstalling/reinstalling the desktop software
7) going to add/remove programs >BB desktop manager >modify >etc.
8) every other proposed solution on this and other forums...
My outlook calendar, tasks, memo pad, etc. all sync just fine. it's only the contacts/address book that won't cooperate. Strangely, i was able to sync everything for a couple of days before i started getting the 'turn wireless sync off' message...
also, a message pops up saying that my computer is installed with BB enterprise. I am the administrator & unless i somehow managed to install this software in my sleep, i have no knowledge of how it got there, or how to find it and make it go away!
is it possible that there is something wrong with my device? (it's less than a week old, but maybe a manufacturing/software glitch??), or is this an issue inherent to the torch?
- 11-17-10, 02:36 PM #12
Your contacts must be syncing to something wirelessly then.
Select each one and make sure Wireless Synchronization is not checked.
Mine was doing that when I was syncing my contacts with GMail in the new BIS.
- CrackBerry Newbie
11-17-10, 06:28 PM #13
- 5 Posts
This didn't work, but it did lead me down a path that did...
Setup >Email Accounts >Internet Mail Accounts
then: select an email account
Full Menu >Edit >Synchronization Options
then: un-check the "contacts" box.
This worked to allow me to sync my contacts, but I still maintain that the words "wireless sync" do not exist on my torch. Has anyone else found them???
- 01-17-11, 11:15 PM #16
I did find that the BBos6 has a AT&T address book in the contacts app hit BB menu then options then there was an added contact list AT&T Address book and my default, this added double contacts for me at 1st. By clicking the AT&T addybook options menu I was able to turn off wireless sync that help cure this, I didn't even know it was on. I first noticed this problem when I installed a leaked OS6 for 9700. I do have AT&T so I guess it's AT&T and OS6 specific, T-mob has a contact sync also I think, maybe others.
I later found by going into the OSs JAVA folder and removing the CODs:
I was able to prevent the carrier address book sync from popback up. The 102 is AT&T there was other CODs with 100's and 114's those could be removed as well they are just the info for certain carriers