1. Dazlr Boy's Avatar
    Totally as above .....Z10STL100-1/10.2.1.3175

    @dazlr
    06-24-14 03:14 AM
  2. tahabashir1991's Avatar
    Just security wipe it... go to setting >. Security and privacy > security wipe

    Posted via CB10
    06-24-14 04:22 AM
  3. anon(3987448)'s Avatar
    Press and hold the power button, then you press the restart option

    Z10STL100-3/10.2.1.3175 on Bell with Unlimited Data
    06-24-14 04:24 AM
  4. Dazlr Boy's Avatar
    Just security wipe it... go to setting >. Security and privacy > security wipe

    Posted via CB10
    But wiping is not solving the software problem....i want a complete reload of OS.

    @dazlr
    06-24-14 04:31 AM
  5. Luke Congreve's Avatar
    Plug your phone into the computer, use desktop software and click reload os.

    Posted via my Z10 music monster!
    Dazlr Boy likes this.
    06-24-14 06:04 AM
  6. Dazlr Boy's Avatar
    Plug your phone into the computer, use desktop software and click reload os.

    Posted via my Z10 music monster!
    But I have tried this also....on reloading the os and after restarting the device, nothing happens....all my installed apps are on same place as it is....

    @dazlr
    06-25-14 05:37 AM
  7. Craigash's Avatar
    What's wrong with the device anyway?

    Posted via CB10
    06-25-14 05:55 AM
  8. Luke Congreve's Avatar
    But I have tried this also....on reloading the os and after restarting the device, nothing happens....all my installed apps are on same place as it is....

    @dazlr
    Factory resetting as said above by someone else will completely wipe your device making it like you have just bought it, no apps will be in the same place as they will be deleted, you will only have the ones that are preloaded.

    Posted via my Z10 music monster!
    06-25-14 11:07 AM
  9. Ralbert Ralberty's Avatar
    So how could i fix the BlackBerry when not even "Settings" App wants to open, i tried doing the desktop data erase and it doesnt let me cause two accounts arn't compatible with the one in the Z10.
    12-11-14 03:22 PM
  10. Luke Congreve's Avatar
    Power button plus volume up key for about 10 seconds

    Sent from my Z30 Beast
    12-11-14 04:11 PM

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