05-02-16 03:48 PM
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  1. 00andersson's Avatar
    00andersson
    good afternoon ... a month ago my BlackBerry Q5 upgrade to OS 10.3.2.2836, but since then not let me remove the Android applications. Is there any solution for this?
    05-02-16 02:20 PM
  2. semime's Avatar
    semime
    Originally Posted by 00andersson
    good afternoon ... a month ago my BlackBerry Q5 upgrade to OS 10.3.2.2836, but since then not let me remove the Android applications. Is there any solution for this?
    There is a runtime error known to OS 10.3.2.2876 (same as your software version). The link to the fix: https://appworld.blackberry.com/webs...ntent/39879918

    Make sure you your BB10 browser is not in desktop mode when you click the link or it won't find it.
    Once completed - restart your phone then give it a few minutes to settle.


    Posted via CB10
  3. Dunt Dunt Dunt's Avatar
    Dunt Dunt Dunt
    Q&A Team
    Go to BlackBerry World, there should be a patch for the Android Runtime.
    semime likes this.
    05-02-16 02:26 PM
  4. semime's Avatar
    semime
    Originally Posted by 00andersson
    good afternoon ... a month ago my BlackBerry Q5 upgrade to OS 10.3.2.2836, but since then not let me remove the Android applications. Is there any solution for this?
    There is a runtime error known to OS 10.3.2.2876 (same as your software version). The link to the fix: https://appworld.blackberry.com/webs...ntent/39879918

    Make sure you your BB10 browser is not in desktop mode when you click the link or it won't find it.
    Once completed - restart your phone then give it a few minutes to settle.


    Posted via CB10
    05-02-16 03:48 PM
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