I've a couple of Hotmail email accounts set-up on my 8350i...
One account when you wish to delete an email prompts three icon boxes appear: "On Mailbox and Handheld," "On Handheld," and "Cancel."
The other Hotmail account only prompts: "Delete" and "Cancel" icon boxes.
How can I make the second email account offer the option(s) of the first email account? Sometimes I don't want a particuliar email on my BB-but, do wish to reatain it in the email inbox itself (not delete it).
Go into your email icon and press Menu>Options>Email Reconcilliation. Under Message Services make sure you are dealing with the correct email account, then for Delete On change this setting to prompt. See if that works
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