Is it hotmail.com or is it Blackberry?
Since the middle of February I have been unable to sign in my hotmail.com account on my Z10 I waited for Tmobile update and I'm still unable to. I keep getting an error message saying that my password or email address is incorrect. I spent 3 hours on the phone today with BlackBerry support RIM and after all the settings and changes and factory reset I'm still unable to check my email in hotmail.com. This is a sign that it's time to get rid of the Z10 since the battery life sucks and now no hotmail.com Any suggestions as to the best smart phone that money can buy?
Posted via CB10
- 03-31-14, 03:43 AM #2
But reading your response, it seems that you're hell bent on buying another phone, and I doubt that this is the correct section to ask for that.
So tell us, what exactly do you want to do?
- 03-31-14, 04:19 AM #4
- 03-31-14, 04:31 AM #5
- 03-31-14, 10:27 AM #8
OP, have you tried going into you Hotmail from the desktop, and tinkered with the OMAP settings? I always had to reset that, since Hotmail tends to only forget that my BlackBerry is a trusted device to sync.
Posted via CB on BB10
- 03-31-14, 03:02 PM #15
OP, does your password have special characters? IE "/#@^%&" anything like that at all. Or is it just standard Ucase, lcase,number password?
Are you able to login into the web interface from the BlackBerry browser?
- CrackBerry User
03-31-14, 04:05 PM #16
- 76 Posts
I have 2 Hotmail accounts both worked perfect in my Z10 and now Z30 I have my contacts and calender synced also no problems. My password contains capitals and special characters too. I have heard with any password that if u use the $ ? or # it causes issues. Try changing your password with out those characters and see if it works.
Posted via CB App on my White Z30
- CrackBerry Newbie
03-31-14, 06:43 PM #19
- 7 Posts
I actually had problems with Hotmail syncing... Come to find out, IMAP has been released on Hotmail (Outlook.com)
Settings I found were:
Username and Email address are the same.
Server Address is: imap-mail.outlook.com
No IMAP Path Prefix
SMTP Username is your email address.
SMTP Server Address: smtp-mail.outlook.com
SMTP Port: 587
SMTP Encryption: StartTLS
I used "Push If Supported" and the shortest sync interval.
Works so much better, and now its not leaving the messages on the server anymore when I wanted it deleted from Hub and Server.
- 03-31-14, 08:20 PM #20
I did used the automated when creating mine..server address: blu406-m.hotmail.com, port 443..SSL: On..push: on.
I am not on company email though...for Outlook
for hotmail; Server address: m.hotmail.com, port: 443, SSL: on, push: on
- CrackBerry Addict
03-31-14, 08:29 PM #21
- 705 Posts
Not helping this thread in any way, but:
I'm still surprised people complain about Z10 battery life, but are completely satisfied with iPhones, which is even worse (well, most of them).
my battery life is quite ok; just make sure you have Link turned off, or it's horrible!
As for your email: I'm trying to use my university email on my phone (it's on outlook.com - @student.um.si). I once set it up, but can't do it again. It won't pair with my phone or gmail account! Don't assume it's your phones fault, sometimes these things just won't work for no reason.
- 04-01-14, 10:05 PM #24
The 2 step authentication did the trick so I'm up and running. Thanks for the help. With forum like these we are in good hands. Looking forward to an upgrade now. The battery life still sucks. Z30 is my next baby since there seems like there is no way to improve my battery life. 4 hours full charge just not cutting it.
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