help. bbm7 contacts missing

**jafrul** · 11-19-2012, 06:24 AM

after i did reinstalling my os6, I've reinstalled every apps back into my phone. the whole transition is good.
except for bbm7 which i have to download from beta zone.
the challenge comes when after i registered my bbid, supposedly all my bbm contacts and group should NE transitioned easily from blackberry but none of my 250++ contacts are auto uploaded.
this is what i was afraid of.
if the previous bbm we can easily restored from the option button in bbm.
but bbm7 removed those buttons and i have no idea how to reinstall all the contacts.

please, any guys... spare some thoughts on how to get back the contacts.

Sent from my BlackBerry 9800 using Tapatalk. unsliding slider

**BigBadWulf** · 11-19-2012, 06:55 AM

Did you reinstall beta BBM? That returned them for me. If you did.....

Try using BBProtect to recover them, or downgrade back to official BBM, then use either the restore feature or restore from a recent backup.

**jafrul** · 11-19-2012, 07:05 AM

Originally Posted by BigBadWulf

Did you reinstall beta BBM? That returned them for me. If you did.....

Try using BBProtect to recover them, or downgrade back to official BBM, then use either the restore feature or restore from a recent backup.

i'll do the second option later. i've just restore from dm selected bbm related to redownload to my phone.
restarting now.. hope something changed. if not, i'll downgrade back to bbm6 and see whether i can restore from bbm option.