1. jfinli's Avatar
    I have a Pearl 8130 on BIS (sprint) and my husband has a Curve on AT&T (BES). He is receiving my PIN messages, but I am not receiving his back...I checked my settings and don't see why I am not receiving them.

    Any ideas?
    Thanks!
    03-28-08 09:52 PM
  2. sunkast's Avatar
    Is your status set to available?
    03-28-08 09:59 PM
  3. jfinli's Avatar
    yes, it is. Thanks
    03-28-08 10:12 PM
  4. Adlen's Avatar
    Tried a battery pull?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-28-08 10:20 PM
  5. jfinli's Avatar
    will try it....I'm an expert with resets...just switched from a treo!
    03-28-08 10:23 PM
  6. jfinli's Avatar
    no luck...I'm not sure what's going on...he can PIN me, but I can't send one back.
    03-28-08 11:37 PM
  7. sunkast's Avatar
    Do you have him properly added? You could try deleting him and readding.
    03-28-08 11:41 PM
  8. Adlen's Avatar
    Is this just PIN messaging or is it BBM?

    Posted from my CrackBerry at wapforums.crackberry.com
    03-29-08 03:21 AM
  9. Xopher's Avatar
    Does BES have the ability to block outgoing PIN messaging?
    03-29-08 10:37 AM
  10. Adlen's Avatar
    Good idea, Xopher. Most companies will use it for it's direct employee - employee meassaging though. Ask your husband's BES admin.

    Posted from my CrackBerry at wapforums.crackberry.com
    03-29-08 11:05 AM
  11. jfinli's Avatar
    Thanks....I think it must be something with his BES. My brother in law was over today and I was able to receive PIN and BB Messenger messages from him, but when we tried my husband's I am still not getting them. When I go into my firewall settings it says "incorrect encryption key 5 blocked"...I reset the number and sent more pins from his blackberry and they are getting blocked somehow but nothing is checked under block incoming messages.

    Very strange. I can just send him e-mails to his BB, but it bothers me that I can't get the pin messages to work!!!!
    03-29-08 10:07 PM
  12. Timewalk's Avatar
    no luck...I'm not sure what's going on...he can PIN me, but I can't send one back.
    Does he have his firewall enabled, set to block PIN messages??
    03-29-08 10:20 PM
  13. jcj1's Avatar
    Sounds like his BES is blocking the sending of pin messaging in the IT policy
    03-29-08 10:23 PM
  14. jfinli's Avatar
    the firewall is enabled, but not to block pin messages.

    As for the IT policy, he is able to receive my messages but not send them?
    03-29-08 10:39 PM
LINK TO POST COPIED TO CLIPBOARD