1. jnieves's Avatar
    Hi:
    Can somebody help me with this? I have my Gmail account linked to my BB and when I delete items I always choose "delete message on mailbox & handheld", but that never happens. And if I'm on my computer and delete messages they don't get deleted on my BB. I have hotmail and yahoo on my BB and don't have those problems.

    I went to the AT&T BIS website and there is an option that says "syncronize deleted items betwwen this mailbox and my device", this option is checked and still I have the same problem. Help please!
    06-17-08 12:25 PM
  2. anon(153966)'s Avatar
    Go back to AT&T BIS:

    1. uncheck the sync box,
    2. send service books
    3. check it back, and save
    4. resend service books...
    06-17-08 12:27 PM
  3. jnieves's Avatar
    Great, I did it but now it got worst. Now none of my emails get deleted and I can't receive emails on Gmail. What do I do know?
    06-17-08 12:53 PM
  4. anon(153966)'s Avatar
    Odd, remove the GMail account from BIS, and send service books. That should remove said account from your Blackberry...

    After about five minutes, re-add same account in BIS, and see what gives. Remember to check the sync option...
    06-17-08 01:52 PM
  5. jnieves's Avatar
    Odd, remove the GMail account from BIS, and send service books. That should remove said account from your Blackberry...

    After about five minutes, re-add same account in BIS, and see what gives. Remember to check the sync option...
    Ok I did that and now hotmail and yahoo are working fine but I'm not receiving emails at Gmail. Strange
    06-17-08 04:03 PM
  6. scottjb's Avatar
    If you're using POP for Gmail, it ill not sync when you delete from the Gmail server. Use IMAP and it will sync, eventually.
    06-17-08 08:38 PM
  7. jnieves's Avatar
    If you're using POP for Gmail, it ill not sync when you delete from the Gmail server. Use IMAP and it will sync, eventually.
    I'm sorry, POP, IMAP? What are u talking about? Can you explain, please?
    06-17-08 10:46 PM
  8. jnieves's Avatar
    Anyone? Anyway, I couldn't find a solution so I deleted my Gmail account from my BB and downloaded the Gmail application. It actually looks good.
    06-18-08 11:59 AM
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