1. Iansky's Avatar
    I Have just picked up a 9360 for my wife (great looking phone) and all appears to be working well except for Emails.

    I have set up the phone and it recognises my home Wifi (displays wifi name on screen name and shows connection strength is good), when I try to configure Email I get the following screen message:

    Your connection to the mobile network is turned on but you are not in a wireless coverage area.

    If my home wifi is on and connected, why can I not set up an Email and can anyone help with a fix please??

    Thanks,
    Ian
    06-23-12 03:33 AM
  2. f0xx386's Avatar
    Hello,


    I don't have wifi myself but I'm curious to know if you activated BIS (blackberry internet service) on the device. Without it emails won't come through when you are roaming.
    06-23-12 05:51 AM
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