[jpbl39]

I have an 8900 connecting to a WiFi network on home router with WPA2 security. The network shows up as active under Services Status and LogicMail can send and receive over the network when it is set up to use WiFi only. However, the WiFi logo is 'grey', the connection status is a 'dash' rather than a 'check', both reflecting the fact that the Blackberry infrastructure returns a connection error when attempting to access BIS via the WiFi connection.

The 8900 is on a data plan, with data enabled. At some point in the past, it connected to BIS via WiFi. A 9700 with the same provider has no difficulty accessing BIS over the same network. I have tried different versions of the 8900 OS, and deleted the Wi-Fi TCP/IP Transport [WPTCP] service book.

I've checked previous threads and found no leads. Thanks for any suggestions.

JPB

[Mister Xiado]

I've had this problem since I bought my 8900 three years ago. I can't get wifi data access through any public APs. AT&T 8900s are configured to authenticate BIS access via cellular data, THEN change over to wifi data. That doesn't seem to work unless I'm connected to (oddly enough) a router that I personally configured, and even then, it randomly disconnects even when connected to a wall charger.

I've called RIM in the past to confirm my findings, but their support is arguably as incompetent as Apple's support staff, and can't go the last mile when you carry them the first ninety-nine with the allowance to take as much time as needed to research or confer with coworkers.