1. stevencutter's Avatar
    when I try and open an e-mail attachment on my new storm I get the message
    "more request cannot be completed. Service book information cannot be found" Can anyone help me with this?
    02-03-09 03:49 PM
  2. pkcable's Avatar
    when I try and open an e-mail attachment on my new storm I get the message
    "more request cannot be completed. Service book information cannot be found" Can anyone help me with this?
    First try registering your device with the network, Options>Advanced>Host Routing Tables, THEN press the blackberry button, and select Register Now. Then do a battery pull. IF that don't fix it you can try actually resending your service books from the BIS site....

    https://bis.na.blackberry.com/html?brand=vzw
    02-03-09 03:57 PM
  3. stevencutter's Avatar
    pkcable, not following you exactly which icon are these options under...
    Thanks
    02-03-09 04:04 PM
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