I have ATT and a Bold 9000 and have been for the last two months dropping at least one call per day. They did a "case" and found nothing, they chgd my sim, no different, now they are saying its the phone ??? What do you guys think
Well the 9000 is old. BUT I would have to say that it is not hardware related. If it were then I would see more frequent drops than 1 per day. Does it seem to happen when moving around or when stationary? Are you in an area with solid 4G coverage or could you possibly in a fringe area where the signal gets handed off to 2G and then back to 3G? Have you tried the famous battery pull to see if that clears the issue?
well it happens even if im standing still and I have a ATT tower 1/4 mile from me right now...I have not tried turning off 3g but wouldnt that affect my internet usage ?? or can i shut it off at the phone only ??
???? handoff issues ?? They already did a "case" and said its not their problem. They said I needed a new phone but they wont send me on for free, ive been with them since 1992
I cannot offer any help, however I can say I have the same exact issue. I have a Bold 9000 and on AT&T. I am in south Florida, Martin and Palm Beach counties.
Anecdotally, I have more dropped calls, stationary or moving, to AT&T numbers than others.
I battery pull every few days. Also often get a white screen of death when the call drops.
I'll be watching this thread to see what smart people have to say.
Posted from my CrackBerry at wapforums.crackberry.com
It is possible that the OS could have some effect on the reception, depending on the radio files. Therefore, trying a different OS might make a difference.
I have not used a 9000 since November 2010, so I can no longer offer any suggestions on which OS has the best radio files.