Docs2Go update problem

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03-30-09, 01:33 AM
zinadork

Docs2Go update problem

I have tried to update to version 1.006.051 and keep on getting errors. I have reinstalled the base version that comes with the os and tried to update and it will not allow me. Is there anyway I can download the newest version without updating a previously installed version of docs2go? I am only trying to get the most recent standard edition with sheets2go. The error message:

"Docs to go contains a module called "docstogocommon." A module with that name already exists in the Docs2go application. If you proceed Docs2go will be replaced by Docs2GO. Do you want to proceed?"

I select yes. Then:

"The downloaded module is incompatible with data already stored on the device. Upgrade anyway (Some apps may not function)?

I select yes; then, download fails with an error that says, "907 Invalid COD"

Please advise?
03-30-09, 02:07 AM
dabbill

Sounds like a bad file is being downloaded. I would suggest contacting the place that our getting the file from.
03-30-09, 12:37 PM
zinadork

I am getting the file from device software file. I have also done and online update and had the same problem.
03-30-09, 01:11 PM
vndlewis

I get the same message.

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 01:12 PM
zinadork

did you find a way to fix it?
03-30-09, 01:15 PM
vndlewis

No. I was hoping someone else would. :(

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 01:17 PM
berryfit

The same here! I didn't know I could do it till after I updated my os on my 8330. Wonder if thjat has to do with it?

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 03:15 PM
vndlewis

After trying to upgrade my doc to go is no longer on my BB even though it shows in applications. I have done a battery pull, looked in hidden, tried to open a word item. I am in trouble. My BB is my only internet. I have to email my meeting minutes.

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 03:30 PM
bigjazz

Go into Docs. Click the Menu Button and select Update. When your browser opens Bookmark that page. Delete Docs. Restart BB. Open Browser and with the bookmark go back to the update page. Done
03-30-09, 05:17 PM
berryfit

It worked! Painless, useful, effective!

Nice job man, thanks for the help!
03-30-09, 05:18 PM
vndlewis

Gonna have to try.

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 05:44 PM
vndlewis

Thank you bigjazz. It worked. Now, do you know what file I am supposed to change the name of on my pc so the older version doesn't reload?

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 06:43 PM
Motorcycle Mama

DocID: 14193 - Blackberry Desktop Manager downgrades Documents To Go to an older version.
03-30-09, 08:18 PM
vndlewis

Mama, that link doesn't take you to the answer. It takes you to FAQ but that is not one of the questions.

Posted from my CrackBerry at wapforums.crackberry.com
03-30-09, 09:51 PM
bigjazz

I think use DM 4.7 and you don't have to worry about it
03-30-09, 09:56 PM
vndlewis

4.7 does not work with 8130/4.5.0.131

Posted from my CrackBerry at wapforums.crackberry.com
03-31-09, 05:33 PM
zinadork

You are thinking about OS 4.7, he is refering to Desktop Manager 4.7. It'll work on your pearl.
03-31-09, 05:57 PM
vndlewis

DM 4.7 is known to haveRecom issues with OS 4.5. Recommendations are over the place telling people to go back to 4.6.
03-31-09, 05:59 PM
vndlewis

Originally Posted by vndlewis

Mama, that link doesn't take you to the answer. It takes you to FAQ but that is not one of the questions.

Posted from my CrackBerry at wapforums.crackberry.com

Well, the link works if you are on a PC - just on on BB. Looking into a solution now.
03-31-09, 06:06 PM
vndlewis

Thank you mama. I found what I was looking for.
03-31-09, 06:13 PM
Motorcycle Mama

Excellent. Glad you got it worked out.
03-31-09, 07:31 PM
zinadork

It worked. Thanks to all who contributed to solving my problem.