I am running DM 4.2.1.6 on PC XP SP3, synching with 8820. Today I tried to install the new DM 4.5. Big mistake. Spent an hour faffing around. Two attempt to install 4.5 led to no desktop icon. Checked C:\Programs\RIM\Blackberry folder just a few icons - no .exe files, so couldn't even launch from there. No sign of application anywhere on PC. Tried remove / reinstall / repair / fresh install, etc. Nothing. I think there is a bug with the installer. In the end, I had to do a fresh reinstall of my original DM 4.2 software from the disc. At least I can now launch the DM application - albeit one dated Dec 2006!
I think some other people on the Forum have had the same problem. Any idea, guys? Am I missing something? Thanks, Gary
Yes, make sure you download the 4.5 bundle guys and uninstall the first version that you have already on your computer. That itself would help a great deal!!
I installed yesterday morning and have been using it with no hang ups or other issues. I did not uninstall the other version first. It went smoothly but took around 27 minutes on a t3 connection.
Yep, very slow download but installed fine. Is working and synching with 8820 fine, maybe 25% slower than old 4.2 version. Like the new look, however. Gary
I had as well no problems to install the DM 4.5 ... it took some time but it works fine..... And the first sync with my BB 8800 and OS 4.5.0.37 works excellent!
You shouldn't have to uninstall the previous version. It actually has a screen that checks for the previous version in which it then deletes it before the install.
I've went from 4.2 to 4.3 to 4.5 to 4.6 and haven't needed to uninstall the previous DMs
I am running DM 4.2.1.6 on PC XP SP3, synching with 8820. Today I tried to install the new DM 4.5. Big mistake. Spent an hour faffing around. Two attempt to install 4.5 led to no desktop icon. Checked C:\Programs\RIM\Blackberry folder just a few icons - no .exe files, so couldn't even launch from there. No sign of application anywhere on PC. Tried remove / reinstall / repair / fresh install, etc. Nothing. I think there is a bug with the installer. In the end, I had to do a fresh reinstall of my original DM 4.2 software from the disc. At least I can now launch the DM application - albeit one dated Dec 2006!
I think some other people on the Forum have had the same problem. Any idea, guys? Am I missing something? Thanks, Gary
Ok.. here is the deal... I had the same problem and I was banging my head. Uninstalled all the BB OS' on my desktop but could not find the Dsktop icon. Then I realized that I was so dumb, I d/l the wrong file thinking it was DM 4.5, I d/l some usb driver sfwr instead.
Im sure u did the same mistake. scroll down all the way and you would find DM 4.5 with and without Media Manager. Choose the one you want and d/l that.
Download Software
BlackBerry Desktop Manager 4.5.0 B16 Multilanguage - Without Media Manager
The only problem that I have had now as that after synching successfully (with 8820 or 8120), it then sometimes goes into a loop with 'searching for device updates'. The only way to escape from this is to crash out of the programme - it never actually completes the update (whatever it is). Anyone else had this problem - is there a solution? Gary