Actually from all my friends email addresses it usually first initial and then last name @ rim . com for most of them. When I have tried first.last or first+last I have gotten bounce back.
I don't think this is the right guy to be complaining to anyway. The CTO is typically the company's IT internally. I'm sure the NOC comes under his umbrella as well, but all he does is what the business says it needs. Depending on the nature of your gripe, I'd guess you really want the ear of someone in Product Development.
I guess you don't know what I wanted to ask but thanks anyway. I really don't expect any reply and as far him not being Steve Jobs do you really think Jobs would offer a reply?
I received a response from him today. I wasn't complaining (at least I don't think) but more asking about development of the playbook and to inform them of my experience I had in two different retail establishments.
Here is the response, not much but at least acknowledged.
Thanks. I appreciate you taking the time to send your note and your thoughtful comments.
I'm assuming these guys have assistants that deal with all this stuff. I also feel these email addys are "fake" as such and don't ever get to the people you want :-)
But hey, at least we got a response!
My email to Mike L started my whole blogging website...pretty cool how things happen.
Mark
@allaboutmybb
www.allaboutmybb.com
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