10-08-14 01:37 PM
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  1. Saravanan Arumugam's Avatar
    Saravanan Arumugam
    I'm facing issue with my BlackBerry 10.2 which is running on Z30.

    My contacts names are started to disappear after sometimes.

    This effects the seep dial as well. And due to this fact the customization's which I made for contacts are in toss.

    Any help or idea to resolve this will greatly help me.

    I have email configured and contacts are sync from Gmail with 24hrs sync interval.

    Posted via CB10
    10-08-14 03:34 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    I have had that issue on every OS since 10.2
    It doesn't get any better. The number shows up but not the name or the picture, or they pop in later.
    10-08-14 05:18 AM
  3. Bobopaul's Avatar
    Bobopaul
    BBM Service hasn't been suspended nor will it be suspended any time soon. The loss of BBM contacts may be a result of a crazy bug or problem within your phone. Hopefully you backed up your contacts either locally (SD card) or remotely (by email) and can restore them. To restore, go to Options from the BBM app and scroll down to Backup Management and select "Restore." Hopefully that helps.
    10-08-14 09:20 AM
  4. Saravanan Arumugam's Avatar
    Saravanan Arumugam


    Posted via CB10
    10-08-14 01:37 PM
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