Clear up confusion on the Outlook sync issue
There is a lot of confusion on the Outlook sync issue.
This issue DOES NOT pertain to people using BES/ Corporate servers.
The issue IS NOT transferring data from our old phones to BB10 phones (BlackBery Link does this)
The issue IS NOT backing up data from the BB10 phone (BlackBerry Link does this too)
The issue IS NOT setting up an Outlook email account on the BB10 phone.
You CAN sync your Calendar and Contacts through an Outlook mail account to your Outlook desktop (you'll need to install the Hotmail connector on your Outlook desktop).
The issue is LOCAL syncing data between our BB10 device and Outlook desktop (NOT an Outlook.com account)
There are a few of us that use Outlook desktop and need to local sync (with USB, NOT through the cloud) data between the two.
Last edited by berryaddictnoza; 02-07-13 at 09:46 AM.
- 02-06-13, 07:28 PM #2
Clear up confusion on the Outlook sync issue
Last edited by ecustomer; 02-07-13 at 06:07 AM.My primary smartphone timeline: Curve 8300 > Curve 8310 > Bold 9000 > Bold 9700 > Torch 9800 > Bold 9900 > Z10 > Q10 > iPhone 6 Plus
My favorite BlackBerry advice: "Treat your BlackBerry as you would treat your toothbrush: do not share it with anyone and replace it often."
- CrackBerry Abuser
02-06-13, 07:43 PM #3
- 494 Posts
You CAN sync your Calendar and Contacts through an Outlook mail account to your Outlook desktop (you'll need to install the Hotmail connector). Some of us want to keep data local and not use an email provider.
- 02-06-13, 08:28 PM #5
THere are two other very active thread on the same issue (plus several on the blackberry.com forusm). Hot topic. Here's Carackberry thread #1 :
- 02-06-13, 08:29 PM #6Thanked by:
- CrackBerry Newbie
02-07-13, 03:16 AM #7
- 1 Posts
I've just taken delivery of a new z10 from Vodafone in the UK, and having read CB for some time have created an account specially to add my tuppence to this thread. I'm not going to repeat all the information above, but suffice to say that it is critical that Blackberry add in the USB outlook cync to BB Link without delay. I have a number of POP accounts, and run a calendar locally, and it hadn't even crossed my mind that Blackberry would remove this feature.
Blackberry - please sort this asap. In the meantime, I've gone back to my Torch 9860 which actually works.
- 02-07-13, 08:58 AM #8
- 02-07-13, 09:06 AM #9
About syncing with Outlook, I do not have a solution about syncing through USB.
But you should see if you can connect to your corporate email server using Exchange ActiveSync (EAS) without going through the desktop Outlook client.
EAS is a direct and secure connection to your corporate email server through the internet and does NOT go through google, microsoft, outlook.com etc.
You can ask your IT guy about this. If they have instructions to connect, for example, an iPhone or Android device to your network, then it is very likely that you will be able to connect your Z10 to the corporate email account without going through the desktop Outlook.
- 02-07-13, 11:59 AM #12
The word is spreading : Sprint Community: BB10 will NOT sync natively with Outlook
And check out the issues with Outlook365 sync. Not pretty : Calendar sync over Office 365/Cloud administration... - BlackBerry Support Community Forums
- 02-07-13, 04:07 PM #14
One note regarding using the Hotmail Connector. I downloaded per another thread and set up my secondary email account (back up that I never use) an outlook.com account, and since setting it up I've had nothing but issues with it. The other odd thing I noticed is that it added a file on my PC called ATTConnect--I deleted it but wonder what it was or is and how it got on there via the download of Connector. I do use ATT as my carrier for my BB but still it shouldn't have put it on the pc. Very odd!
- 02-07-13, 06:30 PM #18
Syncing with a cable is always better than wireless--less chance of a corrupted sync or back up. Wireless is great and no doubt will completely do away with the need for USB cables just like flash drive have replaced CD/DVD players in laptops and eventually in PC's. Its the way of the future but by the time it does take over completely and USB is obsolete, wireless will have been debugged to the point that it will be perfect. So for me, while a USB cable is available I'll use it. Every try doing an OTA OS upgrade? Never really fun--LOL.
- 02-07-13, 06:39 PM #19
HiJimpilot--good point and most likely the reason for the delays. I've done someinternal hacking on my main PC and dumped the AT&T file, all Java files(not good for speed or anything else on a PC), and the outlook search indexer.Back to mega speed and the only issue remaining is that even though the"Connector" supposedly syncs regularly, it doesn't sync theOutlook.com calendar or contacts with the OUTLOOK 2007 calendar and contacts.Actually syncs the emails great but of course the outlook.com account is onlyfor back up in case my server goes down for our pop3 accounts so there isn't many emails, but at least I can look at them without signing in to the MSOutlook.com site. I really wouldlike it to sync the calendar and contacts as well but who knows, maybe it betterthat it doesn't! LOL!
- 02-08-13, 02:26 PM #21
FYI - Crackberry is looking into it for us, and Kevin is following up with RIM. Our complaints have been noticed and our advocates are in motion.
Direct question to Kevin or RIM/Blackberry re Outlook desktop sync
Would be nice if the manufacturer communicated, though. You know - "Customer relations"?
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