[travaz]

I am a huge banking app user. Every bank I use and every credit card has a Mobile banking app. I can be sitting at a computer and will pick up my 9930 and access my accounts as I think its more secure than my laptop. Plus I like the option on the road to check my balance or pay credit card bill. I go to Capital one and look for a BB mobile app and I only find Androd and I phone. I get a pop up and am offered live chat from a customer service person. This conversation is funny/sad. Its rather clear that Larson needs to be retrained Check it out and have a laugh while I access the android market place to DL the app for my blackberry.

Hi and welcome to our Capital One chat service! One of our Account Specialists will be right with you.

You are now chatting with Larson

Larson: Thank you for visiting Capital One. I'd be happy to help you with your account questions.

Larson: Whom do I have the pleasure of chatting with today?

you: Hi I am Don\

Larson: Hello Don.

you: Is there an app for mobile banking for Blackberry

Larson: How may I assist you today?

you: Backberry Mobile app

Larson: Give me a moment.

you: OK

Larson: Android Skyfire 2.0

you: Fo Blackberry ?

Larson: Blackberry 6.0 IRIS

Larson: Blackberry 8220, 8320, 8330 Blackberry 4.2-4.5

Larson: Blackberry 9000, 9630, 9700 Blackberry 4.6+

you: oh I have a Bold 9930 OS 7

you: 7.0

Larson: Thank you for waiting. I'll be with you in just a moment.

you: Tank You

you: Thank

Larson: Just to clarify, is your phone powered by windows?

you: No its a Blackberry nd is powered by the Blackberry Operating system (of which there are millions of) Blackberry OS 7.0

Larson: Thank you.

Larson: All you need to do is access the Android Market from your Smartphone or from https://market.android.com on a desktop computer.

Larson: Is there anything else I can help you with today?

you: O that could be interesting LOL Have a nice day

[mjs416]

Wow. Can you say Outsourced?

[13echo4]

Really, don't laugh. I was told by a salesrep at an att store that the 9860 was the most expenceive blackberry they carried running android. After saying blackberrys isn't android devices I was told that android wasn't a device it was an os. Really? I just left well enough alone.

Posted from my CrackBerry at wapforums.crackberry.com

[OniBerry]

You guys are killing me!!! lmao

[13echo4]

hmm i'm not sure

Are they trained to say that? I hate that statement. I swear I'm choking the next one that says it to me lol.
The funniest part was dude called over a coworker to and she said the same thing that the blackberry 9860 had android on it.
P

Posted from my CrackBerry at wapforums.crackberry.com

[vtpmt81]

I am a huge banking app user. Every bank I use and every credit card has a Mobile banking app. I can be sitting at a computer and will pick up my 9930 and access my accounts as I think its more secure than my laptop. Plus I like the option on the road to check my balance or pay credit card bill. I go to Capital one and look for a BB mobile app and I only find Androd and I phone. I get a pop up and am offered live chat from a customer service person. This conversation is funny/sad. Its rather clear that Larson needs to be retrained Check it out and have a laugh while I access the android market place to DL the app for my blackberry.

Hi and welcome to our Capital One chat service! One of our Account Specialists will be right with you.

You are now chatting with Larson

Larson: Thank you for visiting Capital One. I'd be happy to help you with your account questions.

Larson: Whom do I have the pleasure of chatting with today?

you: Hi I am Don\

Larson: Hello Don.

you: Is there an app for mobile banking for Blackberry

Larson: How may I assist you today?

you: Backberry Mobile app

Larson: Give me a moment.

you: OK

Larson: Android Skyfire 2.0

you: Fo Blackberry ?

Larson: Blackberry 6.0 IRIS

Larson: Blackberry 8220, 8320, 8330 Blackberry 4.2-4.5

Larson: Blackberry 9000, 9630, 9700 Blackberry 4.6+

you: oh I have a Bold 9930 OS 7

you: 7.0

Larson: Thank you for waiting. I'll be with you in just a moment.

you: Tank You

you: Thank

Larson: Just to clarify, is your phone powered by windows?

you: No its a Blackberry nd is powered by the Blackberry Operating system (of which there are millions of) Blackberry OS 7.0

Larson: Thank you.

Larson: All you need to do is access the Android Market from your Smartphone or from https://market.android.com on a desktop computer.

Larson: Is there anything else I can help you with today?

you: O that could be interesting LOL Have a nice day

Sounds like Larson went through the same training as Peggy from their commercials.

[Justthecrack]

I happened to be googling this subject and landed upon this. Whats funny is I see ad posters for their mobile app at my 9 to 5 and oddly enough, the phones on the ad poster are old qwerty Blackberrys.

The sense of irony is strong with that institution.

[jasperlin]

you have capital one? i have capital one aspire mastercard.

you can sign up for test msg alerts including when payments are received, whenever a charge has occured, balance reminders etc. if you reply with "sum" they will provide you with your balance, available credit, etc.

[hkkelvinlee]

Kid you not. I was buying PB at PC World, big electronics outlet in the UK known for selling PB 64GB for �129, and the shopkeepers kept telling me they were Android tablets. They were even kind enough to throw in a few copies of Norton something for Android for free! Both nice and sad.

Sent from my BlackBerry 9800 using Tapatalk

[brmiller1976]

You know what really enrages me about banks not delivering decent mobile apps for BB and Windows Phone?

The cost to open a SINGLE BRANCH is often over $1 million.

The cost to develop a decent BB or WP app is less than $1 million.

The same banks opening up five or six new branches in a city like mine (San Francisco) that has 800,000 people will insist that there just aren't enough WP or BB people out there to make developing an app worthwhile.

So you'll spend 5x the amount required to make an app to open five branches in a city with 800,000 people... but you won't spend $1 million to develop an app for an ecosystem with millions and millions of users.

Gee, I wonder why all the banks blew up in 2008... it couldn't have been because they were clueless at math or anything. :P