I have a BB Messenger message (smiley face on home screen). However, when I go into Messenger, a message displays that "says Please enter your name as you would like others to see it." I only have two options. If you click on OK a message displays "Your name cannot be empty". Click OK and it just displays the first message. The other option is Cancel, and if you click that, it just exits the messenger application. Is there another way that I can set this up? Thanks for your help!
Did you enter your name there? If you move the rollerball, you're meant to type your name there as you want others to see it. Then if you hit okay, it should work...