H,
I am buying a Torch in about an hour and the guy told me the phone comes in a white box only with charger and usb cable
no manuals and cd's said it was provided to him by the IT department at his work
I would not worry that it is a refurb. Those are solid.
What I would be worried about is the condition of a phone that was handle by
someone who did not have to pay for it and therefore didn't take care of it as well
as if they had.
Also, if it is from his IT department make sure to ask him if they removed any
IT Policy that may have put on by their BES Admin.