Bold 9900 on T-mobile
I'm considering switching from at&t to t-mobile (difference of 40-50% in my monthly bill).
Before i do switch I want to know if t-mob compares favorably to at&t as far as voice & 3G reception (i'm in boston & travel throughout central Massachusetts).
- 05-15-12, 03:51 PM #2
Have you taken a look here?
One advantage TMO has over AT&T is that they allow WiFi and UMA calling. Your 9900 will be capable of WiFi calling. This is a great help where you have WiFi available and TMO's signal is weak (for example, the basement of a house.)
- 05-15-12, 04:00 PM #4
I could just be biased, but I wouldn't go with T-Mo. I recently just switched away from them after 7 years. The costs of their plans are very reasonable, however their customer service has REALLY taken a nosedive and is only bound to get worse. They recently closed down 7 (IIRC) call centers in North America, and I've gotten subpar service at retailers over the past year or so. I had difficulty keeping a signal while on road trips, however I was travelling to rural Kansas and Missouri, so you might have better luck in Mass. All in all I'm glad I switched, but I'm not thrilled with paying a fortune on Verizon. I'm now thinking I should've gone with Sprint.
- 05-15-12, 04:41 PM #5
- 05-15-12, 04:55 PM #6
As for T-Mobile service, I switched from Sprint to T-Mobile in October and couldn't be happier. Cheaper, better technology, the data is so much faster.
Thanks for all the responses. I went to a t-mobile store yesterday. The customer service rep told me that i would get 3G speeds on my BB. I wouldn't be able to get 3G speeds on an iPhone though until later this year. I think I may just stay on at&t...for now.
- 05-16-12, 04:48 PM #9
I just switched back to t-mobile simply because AT&T has far too many network issues for my liking. Also, t-mobile are in the process of refarming their 1900mhz spectrum and by the end of the year their network will provide 3g service on all unlocked AT&T devices also.
Sent from my BlackBerry 9800 using Tapatalk
- CrackBerry User
05-17-12, 12:56 AM #11
- 23 Posts
Stay with AT&T. I made the mistake of resigning with T-Mobile, and the service has gone down hill in an area where they claim to have 4G. Let's just say that 4 phones, all different models, all pretty much couldn't connect or were slower than EDGE. CS? Forget it... Used to be stellar, but now it is ridiculous. Reps btw never know anything. Why would an AT&T BB be on 3G but an iPhone wouldn't? Again, T-Mobile is going down the drain.
- 05-17-12, 01:02 AM #12
An important thing to remember is TMO allows for wifi calling. That bridges the coverage gap in many areas. Anyway, I have a 9900 on TMO and I'm pretty happy. I would confirm coverage in your area though.
- CrackBerry Abuser
05-17-12, 01:52 AM #13
- 162 Posts
- 05-17-12, 03:09 AM #14
- 05-17-12, 09:40 AM #15
And to reiterate...their customer care is really, really awful now. I'm a very patient and understanding person when it comes to customer support. I know you catch more flies with honey than vinegar. But it really, REALLY seems like they hire people off the streets and don't give them proper training on how to resolve issues. There was a gal I always went to for my issues. I noticed I hadn't seen her around at the store for several months. After I switched to Verizon, I went to a Verizon retailer to pick up an extended battery. Lo and behold, there was my gal working there. She remembered me, and we got a huge laugh out of the situation. She says that working for Verizon was a HUGE change from working for T-Mo. She even said "Verizon is an oasis in the T-Mo desert."
- 05-17-12, 10:01 AM #17
I've been with TMO about 5 years now and even though their "tech support" leaves a lot to be desired I rarely go to them unless I want them to connect me with RIM for free. My first stop for all technical issues is right here and that would be the case regardless who the carrier was.
AT&T would the last carrier I ever use.
Consistent voice/data service is my biggest concern right now. I travel to several rural areas in Massachusetts, I would hate to be without cell service. I feel at&t definitely price gouges (i pay $103.00-unlimited data,text, & 450 mins plus tax) but that may be the going rate for peace of mind.
- 05-17-12, 11:32 AM #19
- 05-17-12, 03:51 PM #20
- 05-17-12, 04:56 PM #21
Do you have friends in your area that have been TMO customers? I would ask them.
Cell reception and data can vary from places to places. Unlike a few people here, I rarely have any issue with both voice and data when I am in rural area. However, I don't frequent those areas that much (no pun intended here )
As for me personally, I have been with TMO for the past 9 years going into 10 in Fall. Talking about loyalty... Because of what I do, TMO plan works best for me. WiFi Calling, inexpensive pro-rated BB international data roaming plan, cheap unlimited international SMS for family (only $5 to add on top of my SMS plan for all 5 lines!!!).
I have to admit though that their CS has declined. I have no comparison to others as I have never switched. For example, when I called CS line, it used to go directly to a live person. These days, it took some good minutes with not so smart automated voice system until I can actually talk to someone. However, they still treat me quite nice and I don't see myself moving my family lines anywhere for a while.
Last but not least, internationally, I always get 3G signal anywhere I go except most Latin countries (sometime it even drops to GPRS) and some Asian countries. Best 3G signal coverage experience is when I am in Europe, both western and eastern. Fastest 3G experience is when I was in Japan. It felt as if it was faster than TMO advertised 4G here in the US
Good luck with your choice.
- CrackBerry User
05-17-12, 05:28 PM #22
- 56 Posts
I was TMO for many years as a BBerry user - UMA/Wifi was a great option, Intl service and pricing is unbeatable, and the bills are about half of what ATT is.
But really at the end of the day you have to pick what has the best service where you spend most of your time. If TMO has that covered, Id be there again.
I think they currently have $49 for unlimited talk, data, text?
- 05-17-12, 06:56 PM #23
Its' a shame because I was a Tmo customer for years when I lived in Portland,....but when I relocated to SouthEastern KY I just had terrible reception. It was almost sad when I called to terminate my service. Almost like breaking up.
I'm with ATT now and I hate them. HATE THEM! Was super-relieved the govt. shut down the takeover.
- 05-17-12, 09:50 PM #25
T-Mobile has the best non-LTE network in the country. I have an Android HSPA+42 phone and I never get less than 10 Mbps download, most times it is above 20 Mbps which is faster than my cable modem.
But I agree, if you are not in a major metropolitan area AT&T might be better.