1. inomura's Avatar
    Hello,

    I carried out the update 5.3 and since, it is impossible that I reload my V.I contacted the customer service and they propose to me to turn over to them.
    It is apparently a case running at the time of the update.
    I also have Jawbone 2 and I wanted to find an auricle with a better sound.
    It will have functioned one week.


    Regards

    Cyrille
    04-26-09 06:59 AM
  2. inomura's Avatar
    This the BlueAnt Answer, great business :

    Cyrille,
    You have to provide a North American address for shipment of replacement we do not ship outside North America.
    Apart from that, your only option is to contact the company you bought the item from and see what options they can give you.

    Regards,

    Connor
    Blueant Support Team

    BlueAnt Wireless

    Technical Support: 1866 891 3032 Monday to Friday 6am-6pm PST








    -----Original Message-----
    From: cyrille wozniak [mailto:cyrille.wozniak@wanadoo.fr]
    Sent: Monday, April 27, 2009 11:27 AM
    To: 'Blueant Tech support'
    Subject: RE: BlueAnt Wireless USA - North American Warranty Issue Form

    Ok Connor,

    But how can i process?

    Regards

    Cyrille

    -----Message d'origine-----
    De : Blueant Tech support [mailto:lhannigan@tmti.ca]
    Envoy : lundi 27 avril 2009 19:52
    : 'cyrille wozniak'
    Objet : RE: BlueAnt Wireless USA - North American Warranty Issue Form


    Hi Cyrille,
    We will not process a replacement to France; we are North American support
    only.
    We do not ship out of North America.

    Regards,

    Connor
    Blueant Support Team

    BlueAnt Wireless

    Technical Support: 1866 891 3032 Monday to Friday 6am-6pm PST

    Bad, very Bad
    04-28-09 01:12 AM
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