1. deshanar814's Avatar
    Curious why my phone resets itself all the time. It'll blackscreen and then I swipe to unlock the screen but it's cut off on its own. Any suggestions?

    Posted via CB10
    04-16-14 09:12 PM
  2. crackbrry fan's Avatar
    Check your battery contacts. If it's damaged try straightening them out very carefully. Don't use any metallic objects to do so. If the device is still under warranty have it replaced / repaired by your carrier. They will send it into BlackBerry. Or alternatively if not your battery contacts it could be software related. In that case wipe and reload your OS. You haven't stated which OS your are currently using. the restart issue that was software related was fixed since 10.1.

    Posted via CB10
    04-16-14 09:31 PM
  3. VancIsland's Avatar
    Not necessarily bent contacts though... when I had the Z10 it was essential to shove a small piece cut from a business card shoved behind end of battery, forcing it tighter to the contacts. Same was req'd for the spare battery charger. Seems more a manufacturing defect really. That solved all my probs completely. Loved the Z10... but I am much happier with the Z30 now!

    Posted via CB10
    04-16-14 10:27 PM
  4. pooar's Avatar
    Try changing your network mode to the most adequate signal.

    Posted via CB10
    stlabrat likes this.
    04-17-14 12:13 AM
  5. don_poky's Avatar
    Try changing your network mode to the most adequate signal.

    Posted via CB10
    Uhhhhhhhh........ how is that going to help

    Posted via CB10
    04-17-14 12:16 AM
  6. deshanar814's Avatar
    I have the most recent software update 10.2.12122. It restart again. I looked at the phone a second ago and it was reloading back up. This so stupid.

    Posted via CB10
    04-17-14 10:22 AM
  7. VancIsland's Avatar
    I have the most recent software update 10.2.12122. It restart again. I looked at the phone a second ago and it was reloading back up. This so stupid.

    Posted via CB10
    Buddy....trust me, truly sounds like a poor battery connection! At least try it as a potential solution... it's worked for many!

    Posted via CB10
    04-17-14 11:15 AM
  8. crackbrry fan's Avatar
    Buddy....trust me, truly sounds like a poor battery connection! At least try it as a potential solution... it's worked for many!

    Posted via CB10
    That's exactly what it's sounding like, reboot issues are now a thing of the past. Heck battery pulls for me also are non existent. BlackBerry 10 truly has matured. Still room for optimization which is continuing to develop.

    Posted via CB10
    04-17-14 11:51 AM

Similar Threads

  1. BBM Shop - why isn't BlackBerry selling phones in BBM Shop?
    By sjwpenney in forum General BBM Chat
    Replies: 8
    Last Post: 05-04-14, 11:06 AM
  2. From BlackBerry to CrackBerry Nation, "You can count on us to get it right"
    By CrackBerry News in forum CrackBerry.com News Discussion & Contests
    Replies: 0
    Last Post: 04-16-14, 08:40 PM
  3. Z10 disabled from buying BlackBerry World content
    By zeenery in forum BlackBerry World
    Replies: 3
    Last Post: 04-16-14, 06:41 PM
  4. Why I, among all folks, am finally leaving BlackBerry
    By STV0726 in forum Rehab & Off-Topic Lounge
    Replies: 1
    Last Post: 04-16-14, 06:06 PM
  5. Why I, among all folks, am finally leaving BlackBerry
    By STV0726 in forum BlackBerry 10 OS
    Replies: 0
    Last Post: 04-16-14, 05:46 PM
LINK TO POST COPIED TO CLIPBOARD