1. lovedaazn's Avatar
    Hey guys,

    My Q10 won't sync to blackberry link today. It always worked fine up until now.

    Anyone know a solution?
    11-20-13 08:29 PM
  2. 93Aero's Avatar
    Are you sure Mass Storage Mode is not enabled.
    When this is enabled Link won't launch, your phone will show up as a drive.
    When it's not enabled Link will launch.

    Posted via CB10
    11-20-13 08:42 PM
  3. berryaddictnoza's Avatar
    Somebody else had posted that the latest Windows update had disabled the BlackBerry USB drivers. The poster had re-installed BlackBerry Link and solved the problem.
    I had installed the update and had no problem backing up today.

    Posted via CB10
    11-20-13 08:50 PM

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