12-24-11 08:44 AM
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  1. hmaj's Avatar
    hmaj
    Hello,

    i just bought a blackberry curve 3G 9300 on pay as you go.

    Iv got my blackberry connected to my wifi hub at home so i can browse the internet.

    However, when i looked at my balance which was �20 originally, they had charged me for the brief visit i had browsing google.

    why did they charge me if im using wifi?

    am i not connected to wifi properly?

    imma be mad if i cant access it for free on wifi, even ipod touch does that!

    please help
    12-23-11 12:05 PM
  2. hmaj's Avatar
    hmaj
    will anyone help me?
    12-23-11 12:23 PM
  3. tmelon's Avatar
    tmelon
    Out of curiosity, go to "Manage Connections" and turn off Mobile Network and then try again.
    12-23-11 12:44 PM
  4. hmaj's Avatar
    hmaj
    when i turn off mobile network, and data services and roaming, the internet doesn't even work and says to try again later.

    If i turn off mobile network, but have data services and roaming on, then it works. But again, thats probably costing me.
    12-23-11 12:57 PM
  5. chisler's Avatar
    chisler
    Why not call your carrier with a query?

    Sent from my BlackBerry 9930 using Tapatalk
    12-23-11 02:03 PM
  6. hmaj's Avatar
    hmaj
    if i take out my sim and use my phone and browse the internet, it works....

    yet when i have sim in, and browse, its charging me (�2 so far)

    im really annoyed.
    12-23-11 02:12 PM
  7. hmaj's Avatar
    hmaj
    sigh wont be getting any help here then i guess so bye
    12-23-11 02:52 PM
  8. llllBULLSEYE's Avatar
    llllBULLSEYE
    wow!! impatient aren't we.
    Had the answer wont bother posting it now
    12-23-11 03:39 PM
  9. BigBadWulf's Avatar
    BigBadWulf
    Moderator
    Originally Posted by chisler
    Why not call your carrier with a query?

    Sent from my BlackBerry 9930 using Tapatalk
    Originally Posted by hmaj
    sigh wont be getting any help here then i guess so bye
    That was your help
    12-23-11 03:53 PM
  10. hondateg91's Avatar
    hondateg91
    Maybe try setting the browser to mobile hotspot from the browser settings? That way it will only work when wifi is on.
    12-23-11 04:18 PM
  11. androtheandroid's Avatar
    androtheandroid
    Go to the service books option on your phone and delete the service book with your carrier name.DO NOT DELETE IT IF IT HAS BLACKBERRY associated with it.This would probably help.
    12-23-11 10:36 PM
  12. blackberry-unlocking710's Avatar
    blackberry-unlocking710
    they charged you for using thier connection.
    if you turn the mobile connection off and get no connection then you are not connected to your WIFI.

    You should contact your carrier and ask them for the support as a part of the service that you pay for.
    Last edited by blackberry-unlocking710; 12-24-11 at 08:47 AM.
    12-24-11 08:44 AM
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