My Blackberry 9650 OS 5 is running against a BES 5 server and Microsoft Exchange 2007. I have recurring sync problems as follows:
- Emails deleted on Outlook/OWA side do not delete on Blackberry
- Emails filed on Outlook/OWA side do not file on Blackberry
- Read/unread statuses do not sync from Outlook/OWA side to Blackberry
Syncs work perfectly when initiated from the Blackberry side.
I've been through all the basic stuff like wireless reconcile = on and Delete on = "Mailbox and Handheld". My settings never change. The problem is temporarily fixed when we re-enterprise activate the Blackberry and/or resend service books. Shortly thereafter the problem returns. The wireless reconcile settings haven't changed in the meantime.
I'm simultaneously working this with my provider (each time) but we are coming up short.
