BBM update issues

**birddognd** · 12-11-2012, 09:45 AM

I have 9930 on verizion, I updated my bbm yesturday. Now I can't find it anywhere. Won't let me unistall. Is anyone else having this issue?

**eve6er69** · 12-11-2012, 09:52 AM

have you gone to appworld and tried to uninstall from there?

no i never have had that problem. only slightly similar thing i had an issue with was after installing a bbm update the icon was moved into a folder that i chose to hide. from the home screen hit the menu button and select show hidden icons and browse around in the folders and see if the icon was just moved.

**birddognd** · 12-11-2012, 10:00 AM

I have tied, many others have posted reviews looking for help as well.

**ichat** · 12-11-2012, 10:48 AM

Try seeing if external blackberry tools detect the app?

If not, maybe try a full wipe-restore?
Oh wait, have you tried rebooting?

Sent from my Nintendo NES

**RoseBud68** · 12-11-2012, 10:52 AM

Try connecting the BB to your PC & open the DM. See if it shows up there under application.

Edit: Found another thread of someone with the same issue.

Missing BBM icon

**destrien** · 12-11-2012, 10:38 PM

Hello, have you figured out how to get it back yet. I don't want to wipe my phone as I have to many text and emails on it and don't want to back it up to reload my old back up files.

Any suggestions?

**eve6er69** · 12-13-2012, 11:19 PM

Originally Posted by destrien

Hello, have you figured out how to get it back yet. I don't want to wipe my phone as I have to many text and emails on it and don't want to back it up to reload my old back up files.

Any suggestions?

Go here http://rroyy.com/otaarchive/ and download an older version of bbm and hopefully you can get it back.

Sent from my Bold using Tapatalk

**kraski** · 12-14-2012, 12:39 AM

Originally Posted by birddognd

I have 9930 on verizion, I updated my bbm yesturday. Now I can't find it anywhere. Won't let me unistall. Is anyone else having this issue?

When you say it won't let you uninstall, if you mean from AppWorld, you're right. But Setup --> Options --> Device --> Application Management should get you a list of applications. Let it populate, then find the Blackberry Messenger listing and tap it. You'll go to a page for the BBM app with a delete button. That's on OS7.1. The route to get there in OS6 or 7.0 may be a little different, but similar.