11-06-08 07:25 AM
- I'm using DM version 4.5 and OS 126.96.36.199 and can't backup any data. The last backup I did was 10/29/08 and the only thing that has changed is the addition of a new app. I have since deleted the new app and still get messages stating "error reading databases" when the backup reaches a certain point. The backup stopped when it got to browser cache. I cleared browser memory and it stopped when it got to Service books. I resent service books and it stops again at service books. This is not the official AT&T version of the OS but I'm not sure that matters. Would appreciate any help since I may need to backup when the official OS comes out. I also noticed that my blackberry messenger hasn't worked since the OS update. BTW, I have checked the recent postings and there are others with similar problems but the recommended solutions don't seem to help. I have also upgraded to DM 4.6 and have had the same problems, now I'm back to 4.5.
Any suggestions11-02-08 12:51 PM
- Check out this thread:
http://forums.crackberry.com/f2/backup-error-88352/11-02-08 12:55 PM
- 11-02-08 02:13 PM
- I had many issues getting 4.5 to make backups. Try using DM 4.6 from here: https*//www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22 I found it to work much better and have not missed a back up yet.
(replace * with : since I cannot post links yet)11-02-08 05:14 PM
- I have tried both 4.5 & 4.6 and my system does not recognize the BB as being attached to the USB connector. This is on my system @ work. At home, it will recognized and charge while on the cradle, but will not complete a backup. It starts and always end at Options. Have tried every recommendation above and no success. Have also tried installing both 4.5 & 4.6 on the work system several times and while the installation always completes itself, it does not recognized the BB as being attached. I did a search for the "RimUSB.sys" and "RimUSBNT.inf" files and they don't exist on my system @ work. I'm thinking this issue is related to the non-official OS i have installed. Waiting on the updated AT&T OS.11-04-08 12:55 PM
- So, after many unsuccessful attempts I was finally able to connect and perform a Backup of my 8820. After several reloads of Desktop 4.5 & 4.6, I finally ended up with 4.5. As I had several problems one of which my work machine would not recognize my BB, I changed my USB cable. That problem solved. To address the backup issue I used desktop manager (via backup/restore/advance) to remove files identified as stopping the backup process. Afterwards, I closed desktop manager, disconnected the BB and performed a reset via battery removal. Re-connected and performed a successful backup. Hope this helps others with the same problem.11-05-08 10:50 AM
Try to backup without the messages. Each time my backup stopped, I went to the advanced tab and eliminated that data from my BB. I then disconnected, did a battery pull to reset the BB and tried to backup again. My BB stopped several times and each time I eliminated the offending data and did a reset. After three times it backed up with no problems. I had stoppages with the Browser cache and porfile Options. I'm also using DM 4.5. Suggest eliminating 4.6 and installing 4.5. If you have concerns about eliminating 4.6, I believe you can create a restore point prior to eliminating 4.6. That way if there are problems, just go back to the restore point previously created. I tried DM 4.6 several times and on 2 different computers and have had problems, which is why I went back to 4.5. Not sure if its 4.6 but this worked for me.
Last edited by NUBERRY; 11-05-08 at 01:25 PM. Reason: minor editorials 4.5 vs 4.311-05-08 01:23 PM
- I just did an Advanced Backup with everything but my Exchange stuff... I excluded messages, tasks, address book, and memos. And the backup took.
I am not able to run a standard backup without backing up messages, so I used the Advanced Backup. Is that what you mean?
And the reason I am trying to backup is to put 4.5 on my device.11-05-08 01:27 PM
Under the backup/Restore tab I selected options under backup. I then selected "backup all device application data except for" and checked "messages" and "Application data....". I had previosly eliminated device data bases that created the stoppages, did the battery pull, etc. Eliminating the 2 problem databases seems to have solved my problems.11-05-08 01:38 PM
- Tre LawrenceBetween Realitieshttp://forums.crackberry.com/f52/can...y-curve-77754/
That worked for me...11-05-08 03:52 PM
- Tre LawrenceBetween Realities11-06-08 07:25 AM
LINK TO POST COPIED TO CLIPBOARD