1. sarasoncrack's Avatar
    Can someone please tell me how to turn it off?
    I've sat on the phone with "att&t" for hours and i hate talking to those assholes.
    every week or so, it deletes all my messages and emails and call log... im ABOUT to throw it out the window.

    thanks
    sara
    11-22-07 09:19 PM
  2. TMorris04's Avatar
    Try going into your e-mail. Select 'Options' then 'General Options' and change Keep Messages to the time you want. Hope this helps
    Last edited by TMorris04; 11-22-07 at 10:18 PM.
    11-22-07 10:13 PM
  3. eyemabug's Avatar
    Not sure if any of the threads here covers this but have a look at the link below and see if it helps...

    How To: Stop Disappearing SMS/MMS/E-mail/Call Logs - PinStack.com
    11-23-07 08:56 PM
  4. John Clark's Avatar
    11-24-07 08:08 PM
  5. berrybaby30's Avatar
    i tried all of those, none seemed to work.. anybody else have any suggestions?
    11-26-07 08:59 PM
  6. chardae's Avatar
    mine does that too!!!! thats y i'm on here looking on here as well, I hope we find something
    11-26-07 10:20 PM
  7. Crackburry's Avatar
    Wow, that's a terrible glitch to have. I hope all your problems get sorted out. I'd be furious if I lost my e-mail or call logs. Have you tried contacting RIM? If the links posted above won't help, neither will customer service at AT&T. It took me 15 minutes on the phone to try to get my rollover minutes back (minutes they took away for nothing.) I'm glad I have my Blackberry with T-Mobile.

    If you do call them, ask them to talk to a Blackberry specialist. They're usually the second or third tier in help.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-26-07 11:51 PM
  8. twan007's Avatar
    I had to do a battery pull on my 8310 this weekend because about every 5 minutes it would wipe my call log clean - never had the problem with the messages/emails tho =/

    if you figure it out, post some details
    11-27-07 01:54 AM
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