As I often throw reminders out there to help the support side of things on the forums. The time has come again.
If you could all take a moment. It would be greatly appreciated from me and all other user providing support.
Click on the cog wheel, top right side near your ID, then click Your Account. From here you can edit your details. Example:
With multiple devices, and new OS's for some devices it can get quite crazy doing support for users on the forums. Having a 9650 listed in your profile but asking questions about a 9930, etc can be quite confusing. Most user(s) ask in the specified device section, But things get quite crazy in the general section and a few other places.
I also will add that when making a thread for looking for device support, take a minute to list the device model in the title. This will allow us to better place threads if they are in the wrong section, while also allowing users to know right away on what device you are using and then can properly answer your question.
This will will help us and yourself on resolving an issue with what ever device you are using.
I would also suggest that users should update their carrier. I've already given advice to a poster who had T-Mobile listed as his carrier and was asking about the 9930. It turned out he switched to VZW. My advice would have been applicable only if his carrier was T-Mobile (or AT&T).
hi there i have a blackberry curve 9300 and i've been having major issues with it the last few months!!! it keeps rebooting on me and freezes a lot.. i've done a software update but it still does it. can someone help me out... thanks
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