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  1. John Yester's Avatar
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    Thread AuthorThread Author   #1  

    Default Attention users: Please update your device profile

    As I often throw reminders out there to help the support side of things on the forums. The time has come again.

    If you could all take a moment. It would be greatly appreciated from me and all other user providing support.

    Click on the cog wheel, top right side near your ID, then click Your Account. From here you can edit your details. Example:

    Attention users: Please update your device profile-primary-phone.png

    With multiple devices, and new OS's for some devices it can get quite crazy doing support for users on the forums. Having a 9650 listed in your profile but asking questions about a 9930, etc can be quite confusing. Most user(s) ask in the specified device section, But things get quite crazy in the general section and a few other places.




    I also will add that when making a thread for looking for device support, take a minute to list the device model in the title. This will allow us to better place threads if they are in the wrong section, while also allowing users to know right away on what device you are using and then can properly answer your question.




    This will will help us and yourself on resolving an issue with what ever device you are using.


    Thanks in advance!


    Thanked by 11:
    + Show/Hide list of the thanked
    bbvj (02-16-2012),  BergerKing (12-05-2012),  BigBadWulf (10-31-2011),  cntrydncr223 (01-30-2012),  dphjeff (12-28-2012),  donemt (05-27-2012),  Michelle Haag (10-23-2011),  mzceetee (04-13-2012),  nguyennamha (04-29-2013),  Osem (11-10-2012),  tangyboy (02-22-2013) 
  2. ichat's Avatar
    CrackBerry Genius

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    Hey... Why Do You Want To Know?
    #2  

    Default

    Done

    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
  3. Laura Knotek's Avatar
    CrackBerry Geek

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    #3  

    Default

    I would also suggest that users should update their carrier. I've already given advice to a poster who had T-Mobile listed as his carrier and was asking about the 9930. It turned out he switched to VZW. My advice would have been applicable only if his carrier was T-Mobile (or AT&T).
    cntrydncr223 and mzceetee like this.
  4. luckyvpn's Avatar
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    #4  

    Default

    i am new here,ok sir
  5. thepinkcurve's Avatar
    CrackBerry User

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    im not gonna put it on here, who knows who ill get asking me to "be my friend"
    #5  

    Default

    Is mine looking ok, can't update as my pcs broken

    Posted from my CrackBerry at wapforums.crackberry.com
  6. Phil DeLong's Avatar
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    #6  

    Default

    Quote Originally Posted by thepinkcurve View Post
    Is mine looking ok, can't update as my pcs broken

    Posted from my CrackBerry at wapforums.crackberry.com
    As long as you currently have a 9300, yes.
    Gadget enthusiast
  7. colt914's Avatar
    CrackBerry Newbie

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    #7  

    Default

    ok will do it
  8. dashauns's Avatar
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    #8  

    Default

    Just did it, I have had so many phones and never updated. I have just changed my device from the curve 8320. I've had at least 5 different blackberries since then.
  9. Fresh2deathJC's Avatar
    CrackBerry Abuser

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    #9  

    Default

    Updated devices all the way from my first...
  10. emilioaponte's Avatar
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    #10  

    Default

    My first was a Bold 9700, my second was a Bold 9780. Right now I have a Bold 9900.
  11. gods84's Avatar
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    #11  

    Default

    Quote Originally Posted by emilioaponte View Post
    My first was a Bold 9700, my second was a Bold 9780. Right now I have a Bold 9900.
    If you're on the 9900 you should change your device settings to 9900 I love my 9900. had it since day one! but all this gloomy talk from the ceo's is building quick.
    Gods

    Bold 9000 -> Torch 9800 -> Bold 9900 (DAY 1)

    Playbook 64gb

    MacBook Air 13"

    iPod Touch 32GB
  12. just_luc's Avatar

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    #12  

    Default

    Quote Originally Posted by emilioaponte View Post
    My first was a Bold 9700, my second was a Bold 9780. Right now I have a Bold 9900.
    you're in a thread about updating your device profile... admitting you now have a 9900.. while your profile STILL says you have a 9780...

    *bangs head against the wall*
    Last edited by just_luc; 12-31-2011 at 04:31 PM.


    RIM 950 .... Blackberry Z10 (STL100-3 on hybrid OS 10.3.0.1154/misc) and everything in between + Playbook 32GB Samsung Galaxy Note 10.1 2014 edition
  13. BitPusher2600's Avatar
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    #13  

    Default

    I have been forgetting to do this all week. Sorry :/
  14. whytera's Avatar
    CrackBerry Newbie

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    #14  

    Default z

    As I often throw reminders out there to help the support side of things on the forums. The time has come again
  15. Muttypint's Avatar
    Banned

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    #15  

    Default

    Yes i did update my devices, most times the device doesn't matter, but sometimes when users need support for a specific model, with their device on file it is easier to help.

    So good point to update the details
  16. DANYALJADOON's Avatar
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    #16  

    Default

    Device(s): Blackberry 9700
    Carrier: T-mobile
    Pin: 21fi82d5
  17. fbi2233's Avatar
    CrackBerry Newbie

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    #17  

    Default

    Pls am using blackberry 8900 curve my facebook and twits is not working wen I try to open it say facebook blocked what can I do
  18. troy lee's Avatar
    CrackBerry Abuser

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    #18  

    Default

    Am using blackberry 9900 but I can't open video from youtube on my device....suckssssss bb9900
  19. hootyhoo's Avatar
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    #19  

    Default

    You folks are posting in the wrong forum.

    Scroll down and find the forum for your device.

    You should find plenty of advice there.
  20. allisonsmith's Avatar
    CrackBerry Newbie

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    #20  

    Default Re: Attention users: Please update your device profile

    waooo. ok will do it, thanks for the info
  21. YoungM22's Avatar
    CrackBerry Newbie

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    #21  

    Default Re: Attention users: Please update your device profile

    Iphone to a BB9900 I fking love it!
  22. Osem's Avatar
    CrackBerry Newbie

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    #22  

    Default Re: Attention users: Please update your device profile

    Blackberry Bold 9900 smooth touch, faster type keypad. the best in blackberry
  23. Tamarra Cameron's Avatar
    CrackBerry Newbie

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    #23  

    Default Re: Attention users: Please update your device profile

    hi there i have a blackberry curve 9300 and i've been having major issues with it the last few months!!! it keeps rebooting on me and freezes a lot.. i've done a software update but it still does it. can someone help me out... thanks

    Tamarra cameron
  24. otacon's Avatar
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    #24  

    Default

    I usually update my profile the day I get my new device. Just sort of my way of celebrating and BRAGGING!! hahaha...
    Curve 8300 -> Curve 8320 -> Bold 9780 -> Torch 9860 -> Bold 9900 -> Z10
    iPad 1 -> iPad 2 -> Playbook 64gb
  25. Emu the Foo's Avatar
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    #25  

    Default

    Mines is updated as well as my picture and my mini bio
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