[eshields1014]

I am looking for someone who has aim or msn that can talk me step by step through the directions to upgrade my OS. I don't get it the links and steps i tired aren't working. Can someone IM ME?!?! please let me know I will give you my screen name

[username0022]

The instructions listed here: http://forums.crackberry.com/f3/prop...ocedure-53359/ are pretty self explanatory. If you're having any issue understanding what to do, I'd advise AGAINST upgrading. Not too sure how somebody holding your hand through this will help you any more than the basic procedure listed in the instructions.

[eshields1014]

Ok well i am asking for someone who can talk to me on one those those messangers becuase its a lot easier than this form and i have reviewed the directions thanks for your input

[username0022]

Just trying to help. First rule of updating your OS is, be comfortable with your BB. Otherwise, you could end up bricking it. I wasn't trying to offend.

[eshields1014]

there are spots that dont make since and i would like to have instant message able to talk to them

[eshields1014]

i am corfotable with it, i am becoming pissed off that its not working I was told there is no reason i should have to wipe out the bb to begin with so yeah that why i wanna talk to someone on a messanger

[username0022]

There is no reason to completely wipe the device manually, anyway. You're following the "Basic" procedure, right?

[springrusty]

with DM v4.7 if you plug in the phone in the lower right hand corner theres a link that says check for updates. that does it too i believe.

[springrusty]

oh and sorry I dont have aim at work or i would walk you through it

[eshields1014]

i downloaded the os and it does nothing when i plug in the usb

[eshields1014]

You can get on aim.com and sign onto aim express!!!!

[username0022]

You downloaded it, but did you INSTALL the OS? There should be a .exe file. You need to install the OS first.

[Tremortality]

1. Backup Phone in DesktopManager.
2. Unplug phone and close DM.
3. Install new OS .exe file.
4. Plug phone back into PC and let drivers install.
5. Launch DM and proceed with update of OS.
6. Make sure you pick Backup Data and Apps (including Messages) during the backup!!!
7. DO NOT under any circumstance unplug the phone or use the PC while the update is in progress. Do not let screen saver kick in either.
8. Unplug and use phone ONLY once the upgrade procedure states that it's finished by the DM update software on the screen.

[username0022]

1. Backup Phone in DesktopManager.
2. Unplug phone and close DM.
3. Install new OS .exe file.
4. Plug phone back into PC and let drivers install.
5. Launch DM and proceed with update of OS.
6. Make sure you pick Backup Data and Apps (including Messages) during the backup!!!
7. DO NOT under any circumstance unplug the phone or use the PC while the update is in progress. Do not let screen saver kick in either.
8. Unplug and use phone ONLY once the upgrade procedure states that it's finished by the DM update software on the screen.

Thanks, Tre. The OP is having difficulty understanding that the instructions have to be followed. You can lead a horse to water...

[eshields1014]

Ok here is what I have done
steps 1 2 3 installed it plug in the phone to the pc and it does nothing so then i open the dm and it still does nothing autpmaticly so then i click on application loader and it still doesnt do anything

[eshields1014]

the program is sitting there on my desk top its installed

[username0022]

What OS version did you download and subsequently install?

[timberdc]

Have you unplugged from the internet? I understand some people were having problems if they stayed connected while updating...

Posted from my CrackBerry at wapforums.crackberry.com

[Heresy]

If you downloaded and OS that isnt from your carrier you will have to delete the vendor.xml file. It is located here (C:\Program Files\Common Files\Research In Motion\AppLoader)

[eshields1014]

how do i know if its from my carrier here is the link i went to.. https://www.blackberry.com/Downloads...B53786A2C5FA09

[eshields1014]

k sry that wasnt the link one second

[Heresy]

That link doesnt take us to exactly what you downloaded. When on the blackberry website did you get to the part that said "access your provider site"?

[Heresy]

Was the one you got this?
BlackBerry Handheld Software v4.5.0.152 (Multilanguage)

Package Version: 4.5.0.152
Consisting of:

* Applications: 4.5.0.110
* Software Platform: 2.7.0.90
* File name: 8310M_PBr4.5.0_rel152_PL2.7.0.90_A4.5.0.110_AT&T.e xe
* File size: 89.91MB

Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

[eshields1014]

http://forums.crackberry.com/f52/new...-124-a-137570/ HERE IT IS

[Heresy]

Ok...did you delete the file I told you to delete?
(C:\Program Files\Common Files\Research In Motion\AppLoader) go here on your PC and scroll all the way to the bottom and delete vendor.xml file.
If you have desktop manager 4.7 get rid of it by uninstalling through add/remove in your control panel. Then get DM 4.6