I read the article too and was very curious about the program. Because they offered a free trial, I figured I might as well check it out. I signed up and installed the computer portion of the application, and then downloaded and installed the BlackBerry Client portion, all with ease and not a hitch.
Once connected, it was pretty cool to see my interaction via the BlackBerry client transpiring before my eyes on my computer. It was pretty much like having a remote control in my hand that allowed me to control my computer! I could navigate my screen, open and close programs - pretty much anything I wanted to do I could - just like being at the computer.
The only drawback for me was the fact that it was a fairly slow process, but I suppose this is quite understandable considering the amount of data that is probably going back and forth. I'm a little weary as to the security of the whole process as well.
But all in all, if you really needed to access your computer at home or at work on a regular basis, this is a really handy tool to have at your disposal.