1. Drenegade's Avatar
    I bought a $249 Z30 from shop BlackBerry last Friday night and got a receipt but no shipping or tracking confirmation? Is this normal? Anyone in Canada receive theirs yet?

    Powered by Z10
    11-27-14 08:16 PM
  2. Drenegade's Avatar
    Double post sorry.
    11-27-14 08:16 PM
  3. JBhar's Avatar
    Ordered mine on the 22 and got the shipping confirmation on the 26th. Took a few days. Maybe wait another day or so and then call and ask?

    Posted via CB10
    11-27-14 08:27 PM
  4. Gus's Avatar
    I bought a $249 Z30 from shop BlackBerry last Friday night and got a receipt but no shipping or tracking confirmation? Is this normal? Anyone in Canada receive theirs yet?

    Powered by Z10
    Yes, it's normal. I ordered my Z30 on Tuesday, received email with receipt no tracking information yet. They're probably very busy, that's why there's a delay.

    Posted via CB10
    11-27-14 08:28 PM
  5. lynxs_claw's Avatar
    Order mine on the weekend and got it yesterday. A buddy at work order his 1st thing Monday morning and still doesn't have his shipping confirmation yet.

    It may be due to the holiday in the States that Digital River isn't in to send the confirmation.

    My buddy's z30 maybe in Canada already and may just show up on his doorstep tomorrow without the confirmation.

    You may be in the same situation.

    Posted via CB10 on my Stylish & Efficient Z10
    11-27-14 08:31 PM
  6. desporterizer's Avatar
    As far as I know, no Canadian has received a tracking number or device.

    Posted via CB10
    11-27-14 09:27 PM
  7. bigbadben10's Avatar
    Same here. Ordered a spare white Z30. No tracking number. May arrive tomorrow here in Canada. We shall see. Never had an issue with delivery by DR.

    Posted by my fabulous Passport
    11-27-14 09:55 PM
  8. Drenegade's Avatar
    Thanks for all the replies. Good to know I'm not alone in this.

    Powered by Z10
    11-27-14 10:08 PM
  9. SRemillard1's Avatar
    Ordered mine Nov 22nd, got notification with tracking number 2 days later and received here in Newfoundland
    Very happy with the transaction.

    Posted via CB10
    11-27-14 11:03 PM
  10. z10Jobe's Avatar
    Ordered mine Monday night. Still no shipping notification.

    As a point of reference, a few months ago, ordered 2 z10s on a Tuesday night and they arrived north of Toronto at noon Thursday. On Halloween Friday ordered a q5 which arrived the following Wednesday. Both were quick. As someone mentioned earlier, the American holiday may account for the delay as they are shipped out of the US.

    Posted via CB10
    11-28-14 12:06 AM
  11. Timpix's Avatar
    You're not the only one. Ordered a Z30 on the 22nd, received a conformation email on Monday and haven't heard anything since.

    I called Digital River earlier asking if everything was okay. I'm pretty sure he read everything from a script because of all the calls they've been receiving. Apparently it's still "processing" - ok almost a week later..

    Getting fed up with the double letters on my Q10, need a change.
    11-28-14 01:47 AM
  12. Ron Proctor's Avatar
    Digital River is horrible. They finally confirmed my Z30 is in transit after 5days. Now they just sent me an order cancellation! I had to email to say, if you cancelled the order, is the phone not really in transit? And why didn't you refund my money? Reply was that the cancellation was a mistake and I should disregard. HOW CAN THEY SUCK SO MUCH? last year, it took over 20 business days to get my Z10 and I missed out on all the Christmas freebies in the app world store. Digital River is a huge drain on the Blackberry comeback IMHO.

    Posted via CrackBerry App
    11-28-14 10:37 PM
  13. Prem WatsApp's Avatar
    Digital River is horrible. They finally confirmed my Z30 is in transit after 5days. Now they just sent me an order cancellation! I had to email to say, if you cancelled the order, is the phone not really in transit? And why didn't you refund my money? Reply was that the cancellation was a mistake and I should disregard. HOW CAN THEY SUCK SO MUCH? last year, it took over 20 business days to get my Z10 and I missed out on all the Christmas freebies in the app world store. Digital River is a huge drain on the Blackberry comeback IMHO.

    Posted via CrackBerry App
    ... a huge pain in the back, Berry! :-)

    Never ordered from them (I'm in Australia) , but I read the stories here on CrackBerry.

    Wondered whether I should use them through the freight forwarder http://www.viaddress.com/faq.php , used them for Amazon etc. before for things Amazon / eBay sellers don't ship overseas.

    Might reconsider after reading a few more of those stories ...

    ? ? ? Zzzzwipetyped from The Maskport - Zzzzmoqin'.... ? ? ?
    11-28-14 10:53 PM
  14. Drenegade's Avatar
    They just sent me the shipping confirmation. I'm not really that pissed as its a secondary phone for me, but it's kinda strange that it took a week after the order was placed to actually ship it.

    Meh oh well. No biggie. Stock is low and demand is high.

    Powered by Z10
    11-28-14 10:55 PM
  15. dannycabrera's Avatar
    No shipping notification here either, within 2 days. Un the US.

    Posted via CB10
    11-28-14 11:00 PM
  16. dannycabrera's Avatar
    take that back!!

    Posted via CB10
    11-28-14 11:07 PM
  17. KellyL11's Avatar
    I ordered last Saturday, got ship confirmation yesterday night and checked this morning and at FedEx sort facility. I am in Calgary Canada


    Posted via CB10
    11-29-14 09:43 AM
  18. mf1982's Avatar
    I ordered last Saturday morning (Canada) and haven't received a shipping notice for my 2 Z30's and Passport hard shell case.

    I also checked my credit card and the authorization that usually reduces available credit is gone.

    They are gifts, so it's not a huge deal yet, but it would be nice to know. A week, even 4 business days, is plenty to get them out.

    Posted via CB10
    11-29-14 11:01 AM
  19. trsbbs's Avatar
    Because BlackBerry has no idea how to handle retail sales.

    Nothing new...

    BlackBerry hates America!
    11-29-14 11:15 AM
  20. playpen007's Avatar
    I'm from San Jose California just received my order three of them(3 Z30 white) yesterday 11/28/14. I ordered on Tuesday 11/24/14. Shipped through FedEx. It is beautifully high quality. It is bigger than I imagine. When turn it on, it prompt me for latest software update. I used my old Micro Sim card unfortunately, there is no 4G LTE for me so AT&T rep said to send me a new Sim card for free. This thing is fast like desktop computer even with 4G. I'm impressed with speed even 4G. I'm going to install Leaked 10.3.1.1154 sometimes today. Hope it doesn't messed up. Wish me luck.

    Posted via CB10
    11-29-14 11:16 AM
  21. playpen007's Avatar
    Done autoloader 10.3.1.1154 with my Z30 unlocked with AT&T US so far work as expected. BlackBerry Assistant understand my query very well even with heavy accent like me. Blend is not working for this particular device. Netflix, instagram, Skype are working good.

    Posted via CB10
    11-30-14 10:02 AM
  22. mf1982's Avatar
    I ordered last Saturday morning (Canada) and haven't received a shipping notice for my 2 Z30's and Passport hard shell case.

    I also checked my credit card and the authorization that usually reduces available credit is gone.

    They are gifts, so it's not a huge deal yet, but it would be nice to know. A week, even 4 business days, is plenty to get them out.

    Posted via CB10
    Complained too soon. Got notice last night, should be here Monday.

    Posted via CB10
    11-30-14 12:02 PM
  23. desporterizer's Avatar
    Still waiting.

    Posted via CB10
    11-30-14 03:58 PM
  24. Rickster1's Avatar
    Ordered Saturday, November the 22nd, credit card debited right away. Received shipping notice Wednesday. Will be delivered to me Monday. 9 days total. Too long in my opinion. Order processing mucked up. Why not make a deal with Amazon or some other online source that is good at on line sales and can handle the demand? Not good enough in my opinion. Harkens back to the old days of Blackberry that couldn't seem to get anything right. Management needs to deal with this!!!

    Posted via the CrackBerry App for Android
    11-30-14 07:43 PM
  25. gt0520's Avatar
    My Z30 confirmation came 2 days after online purchase from Houston, Texas. According to FedEx tracking, my phone is already in town and I should have it no later than Dec. 2nd. A total of 7 days, which is fine by me. I'm not exactly in a heated rush or anything.

    Posted via CB10
    11-30-14 08:04 PM
49 12

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