On February 14, I upgraded from my Torch 9800 to a Bold 9900. The unit I received had a subtle, but annoying problem. The menu key and trackpad would squeak. Not very noticeable in a public area, but if the room was quiet, it would drive me up the wall. I promptly returned it and got a new one.
Last week, I noticed my new phone had dust trapped underneath the screen. When I went back to Rogers they said they'd send it back to RIM, but that they doubted they would even clean/repair it.
Two bad units in a row. Don't get me wrong; I love my Bold, but those things were just too annoying to deal with.
Anyone else have bad luck like mine? Let's hear what you have to say!
I had the squeaky track pad on one of my 4 returned 9860's. The main issue with the others was the back button but I love my phone so no big deal, although dust or dirt under the screen would drive me nuts! Not sure I could live with that.