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  1. mathking606's Avatar
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    Thread AuthorThread Author   #1  

    Default Anybody still suffering from text issues on Z10 with 10.2?

    My Z10 is still plagued with many text issues including a blank conversation, sms not working at all and often freezing. I just wanted to know if anybody else might still have these problems as well. Then hopefully we can get someone from CrackBerry to put out another article alerting BB the problem is still major and needs to be fixed asap.
  2. Dobber27's Avatar
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    #2  

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    Yes. Sms will freeze. Be blank. Hangs. Or pull up wrong conversation when trying to reply to an existing chat.
    Normally the error will correct itself after waiting for 2-5 minutes and not touching the keyboard while waiting.
    It's annoying.

    Posted via CB10
    Thanked by 2:
    jasonvan9 (12-23-2013),  mathking606 (12-22-2013) 
    BlackBerry_Pwner likes this.
  3. Timq77's Avatar
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    #3  

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    Happens to me too. Find that touching the blank screen at least brings texts up. The hang problem is harder to get around. Go into hub and hit refresh. A friend suggested it may be that I have too many texts and need to erase chats. Any thoughts?

    Posted via CB10
    Morty2264 likes this.
  4. bennelong's Avatar
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    #4  

    Default

    Quote Originally Posted by Timq77 View Post
    Happens to me too. Find that touching the blank screen at least brings texts up. The hang problem is harder to get around. Go into hub and hit refresh. A friend suggested it may be that I have too many texts and need to erase chats. Any thoughts?

    Posted via CB10
    This may be the case, as chats can end up holding a huge amount of data, especially if there are MMSs' in there also.
    Prior to deleting a Chat you may wish to save it, so
    an easy 'on device' solution is to choose "Copy Chat" and save it as a note in the Remember App.
    Of course with picture msgs you have to save the images separately.
    This fixed slow a loading txt Chat for me once.


    CB10 on Z10
  5. jasonvan9's Avatar
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    #5  

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    Its been happening to both mine and my gf's Q10s and our spare Z10 we switched back to also is having the issue, its getting bad enough she is talking about switching to a galaxy phone, she is tired of the glitches and failures, and he interest is peaked about android now.

    Posted via CB10
    Previous device(s):BlackBerry Z30(Black),BlackBerry Z10(Black),BlackBerry Q10(Black),8820 world edition,9800 Torch(Black),9780 Bold(Black),9700 Bold(Black),9900 Bold(Black),9810 Torch(White), iPhone3GS(Black),iPhone5C(Pink)
    Family Current device(s):BlackBerry Passport, Windows SurfaceRT, Samsung Galaxy S4
    Thanked by:
    mathking606 (12-23-2013) 
  6. Vorkosigan's Avatar
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    #6  

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    Question for the OP and others with this issue - have you loaded any leaks?

    I did have this issue after loading one of the leaks. I thought loading the next leak would fix it - no good. The only thing that finally fixed it for me was doing a security wipe, reloading the leak and then, most importantly, not restoring from backup. This was critical as it was the backup that was causing my problems.

    A bit of a pain to have manually re-enter my passwords - but if you get firechest backup you can avoid that.



    Posted via CB10
    Power corrupts. Knowledge is power.
    Study hard. Be evil.
  7. nigoinsnow's Avatar
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    #7  

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    Same here, you gotta wait for the text msg loading for 3 mins to load up sometime if you open a chat over few hundreds msg which **** me off sometime. It start happening after the very first MR update no fix till now...

    Posted via CB10
    the z10 user
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    mathking606 (12-23-2013) 
  8. neteng1000's Avatar
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    #8  

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    Wife had the same issue. Had to delete some chat threads that were a mile long. Works fine now. Another good reason to switch to BBM

    Posted via CB10
    Vorkosigan and Morty2264 like this.
  9. BigBadBold9900's Avatar
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    #9  

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    Same issues on mine freezing or having to wait for ever for it to load or not at all, my fix is to now open task manager and **** down the text app then just reopen a text and so far so good. Still this NEEDS to be fixed! No leaks or anything, if my 9900 could keep more texts then my z10 I'm disappointed.
  10. Stephen Cooper's Avatar
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    #10  

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    Check your memory.

    Posted via CB10
    Morty2264 likes this.
  11. mathking606's Avatar
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    Thread AuthorThread Author   #11  

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    I really don't understand how BB could screw up text messaging, a basic function with one of their updates and not fix it. Their own employees must have this problem too.
    Thanked by:
    jasonvan9 (12-23-2013) 
  12. Morty2264's Avatar
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    #12  

    Default

    Quote Originally Posted by Timq77 View Post
    Happens to me too. Find that touching the blank screen at least brings texts up. The hang problem is harder to get around. Go into hub and hit refresh. A friend suggested it may be that I have too many texts and need to erase chats. Any thoughts?

    Posted via CB10
    Yes. I have a Q10 and would get this SMS issue only with people for whom I have 100's of texts saved. Works almost perfectly fine now, after deleting the entire conversations. Loading is almost perfect.

    Posted via CB10
    Last edited by Morty2264; 12-23-2013 at 12:44 PM.
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  13. BarracudaBob's Avatar
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    #13  

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    My wife had this issue. I loaded the 1259 leak last night and so far it seems to be working fine.
    Thanked by:
    mathking606 (12-23-2013) 
  14. kazzaf's Avatar
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    #14  

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    My z10 texts won't delete either!! It's driving me nuts!! When i go in to the message it comes up blank so looking like I'm going to compose a new message...i sooooooo wish I'd upgraded from my old blackberry to a Samsung rather than this!!!

    Posted via CB10
  15. Paul Collins4's Avatar
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    #15  

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    Same here plenty bugs Z10STL100-2/10.2.0.1803

    Posted via CB10
  16. Sugarfreak's Avatar
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    #16  

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    Haven't been able to text or receive texted images for a few months now. My carrier says that BlackBerry is aware of the problem and that it should be fixed in the next update. I HOPE SO.

    Posted via CB10
  17. Double_J75's Avatar
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    #17  

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    Glad I didn't have that problem and even more glad I don't have that on my z30 lol.

    Posted via CB10
    Life's too short have a laugh and check out my channel C001206C1

    Looking for Battery suggestions for your phone? Check http://forums.crackberry.com/blackbe...inside-789011/

    Interested in finding a few cool features to your Z10? Try here http://forums.crackberry.com/blackbe...-share-775745/
  18. bennelong's Avatar
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    #18  

    Default

    Yes it was only ever a short blinking effect for me, so I assumed it was the size of the chats which contained so many MMSs'.
    Therefore I just deleted the threads.
    I'm surprised that there's no option to limit the text message count in BB10 - as you'll find in some other OSs' because loading a ton of extra picture (and possibly sound files) every time you open TXT Msgs must be quite a hit on the device's memory.


    CB10 on Z10
  19. Matthew1712's Avatar
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    #19  

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    I still have this problem every so often, and that's because I'm still on 10.1. It all started with the MR update from T-Mobile I did back in September. Really annoying.

    Posted via CB10
    mathking606 likes this.
  20. adrenaline_x's Avatar
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    #20  

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    My wife's z10 still does this.

    I don't have the issue on my z10 or z30 but in don't have massive txt convos

    Posted via CB10
    --- Sent From Mobile Device While on the Can! ---
  21. Tank1978's Avatar
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    #21  

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    Quote Originally Posted by kazzaf View Post
    My z10 texts won't delete either!! It's driving me nuts!! When i go in to the message it comes up blank so looking like I'm going to compose a new message...i sooooooo wish I'd upgraded from my old blackberry to a Samsung rather than this!!!

    Posted via CB10
    Lol, you think samsung don't have issues??

    Posted via CB10
  22. kazzaf's Avatar
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    #22  

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    Oh probably they do...but it's gotta be worth a go next time round!!

    Posted via CB10
  23. ibpluto's Avatar
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    #23  

    Default

    Just found out today my daughters Z10 has similar issues as the op. Opens wrong chat, or opens it blank. Issue corrects by itself in 2-5 minutes or with a hub reset. Or if you go in and out of the chat a few times.

    Must be an issue pulling in data, hopefully BlackBerry is aware and next update fixes it.

    She is running 10.2.429.

    CB10'n it via da Z
    mathking606 likes this.
  24. mathking606's Avatar
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    Thread AuthorThread Author   #24  

    Default

    Weird that a pretty big problem like this would not be solved already by BlackBerry. This is why people return their Z10's.
  25. #25  

    Default

    I've had texts hang on a blank screen fairly regularly. But this has not happened at all since upgrading to 10.2.1.1925.

    There were also reports of message strings getting crossed with the wrong recipients and other strange behavior when the OS is upgraded and data is restored from a backup from an earlier version. Most if these issues were cleared up by deleting all active text strings.
    Ed

    Ursus moderatus levisomnus.
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