03-06-09 04:20 PM
I have wiped my 8300 using JL CMDER as I couldn't update my OS, I now have the white screen with 507 on but when I try to update the software using DM 4.7 this gets as far as Connecting to Boot Rom then I get the fatal error message. I have searched for the vendor.xml, in hidden files also, and deleted these. I have tried the workaround using command prompt but the application loader only shows my pin not unknown pin, I have tried taking the battery out and pluging back in when red light appears but when pressing next I get "The Blackberry Desktop software does not have Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or your administrator"
I have tried uninstalling the drivers via device manager and using the CMD workaround and directly into loader.exe but still cannot reinstall the OS.
Any Ideas where to go to from here?
w41ly03-06-09 12:56 PM
- Reed McLayRetired Moderatorusing command prompt but the application loader only shows my pin not unknown pin, ...
Use Windows Control Panel / Programs to verify both BlackBerry Desktop Software and your Device software are correctly installed. The device software must match your model 8300.
If both are installed, you should be able to start BlackBerry Desktop Manager, Applications loader and see your connected device. If so, only the vendor.xml file will prevent it from installing.
One last check: c:\program files\common files\research in motion\apploader
What is the name of the last file in the list?03-06-09 01:52 PM
Oh and Welcome to Crackberry!
~Jazzi~03-06-09 03:17 PM
LINK TO POST COPIED TO CLIPBOARD