1. NinjaRose's Avatar
    Hey guys.

    Have any of you seen (on any BlackBerry) when it shows that there is a new e-mail message, but when you go into the e-mail folder (or the messages folder) and there is nothing there?

    I have had this a couple of times, and not matter how many times I hit "Mark prior opened" or if I "delete prior" it never vanishes...
    04-14-09 12:30 PM
  2. BergerKing's Avatar
    Did you perform a time honored battery pull? I've had the same thing happen, and a BP solved it.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-14-09 12:33 PM
  3. Chrisy's Avatar
    Go into EVERY folder and hit the U (for unread) button. check all folders including hidden ones, saved messages, missed calls logged in message folder.

    make sure you have no alerts such as weatherbug, facebook, calendar, bbm, aim, yahoo etc.

    try a battery pull.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-14-09 12:34 PM
  4. justcallmeSHA's Avatar
    I was just gonna say, check your saved or hidden folder, I had this problem for like a week and it drove me nuts, I checked every where, marked prior opened, rebooted...everything.....then I looked in my saved msgs and there was a msg I saved without opening
    04-14-09 12:37 PM
  5. Username00089's Avatar
    Do everything mentioned above.

    I seriously think a sticky for this problem should be posted.
    04-14-09 12:40 PM
  6. Chrisy's Avatar
    i agree, POE. This could be stuck or at least put in the tip area!

    Posted from my CrackBerry at wapforums.crackberry.com
    04-14-09 12:41 PM
  7. shadowsandsaints's Avatar
    I too have had this problem and a battery pull is the only fix for me. I did check my other folders and there just wasn't an unopened message, but the reset does get it to go away.
    04-14-09 12:46 PM
  8. NinjaRose's Avatar
    Thanks for your fast replies!!!

    I tried a battery pull, but I will try the rest.

    thanks again!

    04-14-09 12:46 PM
  9. Chrisy's Avatar
    i accidentally save unread messages a lot.

    i also get weatherbug visual alerts.

    The rest of the time a battery pulls clears it.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-14-09 12:48 PM
  10. Iceman's Avatar
    Anytime I've ever had this problem a battery pull would fix it for me too. Ninja let us know what happens...
    04-14-09 12:48 PM
  11. Username00089's Avatar
    i agree, POE. This could be stuck or at least put in the tip area!

    Posted from my CrackBerry at wapforums.crackberry.com
    You should ALWAYS agree with me.

    Let us know what the problem was OP.
    04-14-09 12:49 PM
  12. Chrisy's Avatar
    Watch it, boy!

    And yes, OP, do report back!

    Posted from my CrackBerry at wapforums.crackberry.com
    04-14-09 12:50 PM
  13. NinjaRose's Avatar
    Well... None of the above worked. Which was odd.

    Hard reset and restored...

    But thanks for all the great input!!
    04-14-09 03:57 PM
  14. ArmaK's Avatar
    You could have also did the following to fix the problem. Open up the messages app, press the bb key and select search. Now set the services to all services, folder to all folders, show to unopened only and type to all. Press the bb key and select search. This will now display all unopened messages on your device.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-14-09 04:43 PM
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